Error when creating order for derivatives

[mariusz-krk]

I cannot create orders on DERIVATIVES, even though the API keys have the permissions "can_view": true, "can_trade":true, "portfolio_type":"INTX". Execution of the create_order method ends with the error {"error":"PERMISSION_DENIED", "error_details":"User has no access to post INTX perps orders"}. Attempting to execute an authorized command via curl gives the same effect. But I can create such an order via the dashboard without any problems. I can also cancel this "manually" created order via the API, although both Cancel Orders and Create Order generate a POST request. But the latter does not work. Is creating orders via the API on INTX blocked?

[github-actions]

Thank you for reporting! If this is an SDK specific issue, we will look into it and get back to you soon. If this is an API related request, report it in our Advanced API Discord instead (use this invite link if it's your first time accessing the Discord).

[mariusz-krk]

It has been explained that the problem is caused by the location of the droplet in DigitalOcean, which is recognized as not allowed for derivatives operations. The problem is therefore not related to coinbase-advanced-py and can be considered as explained.