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Chat list is not always updated #2473

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Raiden-GH opened this issue Jan 3, 2025 · 7 comments
Open

Chat list is not always updated #2473

Raiden-GH opened this issue Jan 3, 2025 · 7 comments

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@Raiden-GH
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I noticed that the chat list in DC-iOS is not always updated when I write a message to a contact with the same profile in DC-Desktop. After opening the chat in DC-iOS, the new message is displayed.
The message still does not appear in the chat list. The chat list is only updated again after restarting the app.
This bug occurred several times for me, but I was not able to reproduce it intentionally.

DC-iOS 1.50.3
iOS 18.2

DC-Desktop 1.50.1
macOS 15.2

@r10s
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r10s commented Jan 14, 2025

hm, i am also not able to reproduce that and to find something actionable

@fengguowudi
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The latest version of the iOS application still has this issue. When others send me messages, there is a significant delay in receiving them, sometimes exceeding 10 minutes. If I want to receive messages quickly, I have to repeatedly close and reopen the app, which then allows me to receive messages within 30 seconds. However, when I send messages to others, they receive them without such high delays. (I am using a 163 email account, while the recipient is using your free service.)

Based on my observations, my email account does receive the messages promptly; however, the DeltaChat client does not fetch them in a timely manner. (Both my network and the recipient's network have excellent international connectivity.)

@r10s
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r10s commented Jan 15, 2025

thanks for explaining. assuming the update is visible after the 10 minutes then, that might be a core issue then, if the network gets stuck somehow. there is not much the UI can do upon that.

for the observed delay and immediately update on restart: to not eat all data plans in a second, core does some debouncing (adds delay), of things fail on first try. that debouncing time is of course reset by restart

@fengguowudi
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fengguowudi commented Jan 16, 2025

Could you please advise on how to resolve this issue?But my Internet connection is good.

@fengguowudi
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Can I help you solve this problem? This problem greatly affects the experience of using the program.

@r10s
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r10s commented Jan 29, 2025

does it happen reproducible for you? if possible, a video showing the issue would be helpful. it is not totally clear to me, which issue we're talking about, the initial issue is about "multi device" and your post about a "a significant delay" when others write you a message. i think, different things are mixed here, a video could be helpful

@Amzd
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Amzd commented Jan 29, 2025

A copy of the log in Settings > Advanced > Log whenever it happens might also help us diagnose possible issues.

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