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BUG - [SEVERITY 3] - android -intermittent sign in errors "challenge code/code in state not valid" #9738

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DJUltraTom opened this issue Sep 28, 2024 · 0 comments
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bug Used to identify a bug ticket that will be worked through the bug process front-end Ticket requires front-end work global Issues for the global team QA Tickets require QA work / review

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@DJUltraTom
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What happened?

occasionally while signing in on android I'm seeing black screens with error messaging. on a repeated attempt sign in is typically successful

Specs:

  • Device: google pixel 4a
  • OS:
  • User Account:
  • Accessibility State: large state (may not be relevant)

Steps to Reproduce

  • sign in, see if you get the error

Desired behavior

any sign in error messaging to user should have useful information

Acceptance Criteria

Bug Severity - BE SURE TO ADD THE SEVERITY LABEL

See Bug Tracking for details on severity levels

  • Impact: Low
  • Frequency: Low
  • 3 - Low

Linked to Story

Screen shot(s) and additional information

Screenshot_20240927-205450.png

Screenshot_20240927-160538.png

Full JSON response for services related to issue (expand/collapse)

Ticket Checklist

  • Steps to reproduce are defined
  • Desired behavior is added
  • Labels added (front-end, back-end, global, Health, relevant feature, accessibility, etc)
  • Estimate of 1 added (for front-end tickets)
  • Added either to the relevant feature epic (if found during new feature implementation), or the relevant team's bug epic (Global, Health & Benefits, API, QART)
@DJUltraTom DJUltraTom added bug Used to identify a bug ticket that will be worked through the bug process front-end Ticket requires front-end work global Issues for the global team QA Tickets require QA work / review labels Sep 28, 2024
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Labels
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