diff --git a/.github/ISSUE_TEMPLATE/--individual-troubleshooting-help.md b/.github/ISSUE_TEMPLATE/--individual-troubleshooting-help.md deleted file mode 100644 index e4c9b15d63f..00000000000 --- a/.github/ISSUE_TEMPLATE/--individual-troubleshooting-help.md +++ /dev/null @@ -1,18 +0,0 @@ ---- -name: "\U0001F198Individual troubleshooting help" -about: Getting help with your own individual setup of Nightscout - ---- - -Having issues getting Nightscout up and running? Instead of creating an issue here, please use one of the existing support channels for Nightscout. - -The documentation for Nightscout lives at (https://nightscout.github.io) - -The main support channel is on Facebook: please join the CGM In The Cloud Facebook group (https://www.facebook.com/groups/cgminthecloud) and start a post there. - -**Suggestions to include in your post when you are asking for help:** -1. Include what you are trying to do: ("*I am trying to set up Nightscout for the first time.*") -2. Include which step you are on and what the problem is: ("*I deployed on Heroku, but I'm not seeing any BG data.*") -3. If possible, include a link to the version of documentation you are following ("*I'm following the OpenAPS Nightscout setup docs (https://openaps.readthedocs.io/en/latest/docs/While%20You%20Wait%20For%20Gear/nightscout-setup.html#nightscout-setup-with-heroku)*") - -Other places you can find support and assistance for Nightscout include our Discord channel at (https://discord.gg/zg7CvCQ)