make Ambiguous/Unmatched results clearer to user if no unique results returned

[katiestahl]

If a user searches terms and there are no unique search results, they are met with this page:

This may cause a user to think that there were no search results at all. If there are ambiguous or unmatched results, we should either

1. automatically make that the selected tab
2. add a CTA to the "None of your search terms returned unique matches." that lets the user know that there are ambiguous/unmatched results. ex: "None of your search terms returned unique matches. Click here to see ambiguous/unmatched results."

Option 1 pros:

• fewer clicks for the user
• eliminates possibility that they think there are no results at all
  Option 1 cons/considerations:
• might be confusing/not clear to the user that there were no regular search results returned (if this is the case, we may want to consider adding a notification on the ambiguous/unmatched results page)

Option 2 pros:

• makes it clear that there are still search results, just not unique search results
  Option 2 cons:
• still requires the user to take some additional action to view the search results

other considerations:

• don't display ambiguous/unmatched tab if no ambiguous or unmatched terms?
• display some sort of number or icon in the ambiguous/unmatched tab text to communicate to the user that there are results on that tab

[mcannon068nw]

Per meeting, we definitely agree that there is room for more visual indicators here. One idea that was mentioned was (like your last bullet point) some sort of numbered display on the tabs to indicate the presences of results. We should look into this more and work with Josh to figure out good approaches