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New control with last HiJackThis #58
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Hi,
Please, note that only members of VIRUSNET-Association are allowed to respond in PC cure topics. Assistance is provided free of charge at our free time. If you found our help useful, you can thank us with any amount using this form or you can leave a feedback in Guestbook. |
To better explain my problem, every time I open explorer, any operation I try to do (such as opening a hard disk) the mouse starts to run in circles and, even waiting a long time, I have to click on reset in order to use my operating system again. |
To investigate your problem we need Collection.zip log. |
I do not know what the collection.zip is |
Collection log is a zip file creted by program Autologger: |
Thanks for the advice and for the program, I did not know it. Attached |
Hello, Please uninstall unwanted (or unrecommended) programs via Control Panel - Uninstall:
Please answer: |
Good morning, I uninstalled the two programs as required. I had edited the hosts file some time ago. |
In most cases the standard Windows uninstall is enough. If not, use Revo Uninstall for example. Download AdwCleaner (by Malwarebytes) and save it to Desktop. |
Thanks for the advice. Attached the requested file. |
Please download Farbar Recovery Scan Tool and save it to your Desktop. Note: You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.
|
Here they are |
Temporarily turn off any antivirus.
Copy highlighted text (right click - Copy). PC will reboot. |
What should I do with the copied text? |
Do nothing, just follow instruction :) |
Done |
Now check and tell us - what kind of problems remains? |
Apparently nothing. I've tried making changes on the explorer.exe page and on the recycle bin and everything seems to work properly without the blocks I had before. Thank you so much for the help. |
Final steps:
After script ends and if it find vulnerabilities file avz_log.txt will be open in the Notepad and there'll be download links in it. First of all it depends to browsers, Java, Adobe Acrobat/Reader and Adobe Flash Player. You should download and install needful programs if they exist in avz_log.txt. Reboot your PC. |
Thanks again for the support. Happy Holidays. |
Good luck! |
Thank you. |
Excuse me, what is AVZ? |
All done (see attached). Thanks again. |
Sorry, we missed your answer. Turn ON user accounts countrol at maximum level to increase security and prevent some velnerabilities. Have a nice day! |
Hello, I have some problems with my Windows Explorer 7 for some time. I wanted to kindly ask if, from this log, you notice something irregular that could motivate my problems.
Thank you.
log 25-12-2018.txt
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