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[Self-Managed]: Fleet Server doesn't gets back healthy itself when setup VM is turned off then re-run after sometime. #2989

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amolnater-qasource opened this issue Sep 25, 2023 · 2 comments
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bug Something isn't working impact:medium Team:Fleet Label for the Fleet team

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@amolnater-qasource
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Kibana Build details:

VERSION: 8.11.0 SNAPSHOT self-managed
BUILD: 67254
COMMIT: 7ac96504f11ebde1f14d7cd9d45d99ed0d81768f

Host OS: Windows

Preconditions:

  1. 8.11.0 SNAPSHOT Kibana self-managed environment should be available.

Steps to reproduce:

  1. Setup 8.11 self-managed elasticsearch and kibana.
  2. Install Fleet Server.
  3. Shut down elasticsearch and kibana services. Now shut down the VM
  4. Turn VM on after 10 minutes and also re-run elasticsearch and kibana again.
  5. Navigate to Fleet tab and observe Fleet server keeps sending data and logs, however remain offline on UI.
    [We have waited more than an hour to get the fleet server back Healthy.]
  6. Agent diagnostics also fails.
  7. Now run .\elastic-agent.exe diagnostics collect.
  8. Observe agent gets back Healthy.

Note:

  • We have observed this issue on earlier kibana versions too.
  • Issue is consistent and reproducible everytime.

Agent logs:
elastic-agent-diagnostics-2023-09-25T10-35-16Z-00.zip

Screen Recording:

Amol.Self-Win-ON.1.-.ec2-18-207-154-190.compute-1.amazonaws.com.-.Remote.Desktop.Connection.2023-09-25.16-50-57.mp4

Expected Result:
Fleet Server should get back healthy itself when setup VM is turned off then re-run after sometime.

@amolnater-qasource amolnater-qasource added bug Something isn't working Team:Fleet Label for the Fleet team impact:medium labels Sep 25, 2023
@amolnater-qasource
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@manishgupta-qasource Please review.

@manishgupta-qasource
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Secondary review for this ticket is Done

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Labels
bug Something isn't working impact:medium Team:Fleet Label for the Fleet team
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