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Fleet : Host appears Offline and Healthy #3554

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Rach570 opened this issue May 17, 2024 · 2 comments
Open

Fleet : Host appears Offline and Healthy #3554

Rach570 opened this issue May 17, 2024 · 2 comments
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question Further information is requested Team:Elastic-Agent-Control-Plane Label for the Agent Control Plane team

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@Rach570
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Rach570 commented May 17, 2024

Hi,
For some time now, I have noticed that a host appears both offline and Healthy (see attachment) and this is disturbing.

Offline   healthy

In addition, all (2886) of the agents do not appear in the list of hosts. And I don't know where that could come from.
If you can help me that would be great :)

Host

@cmacknz
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cmacknz commented May 17, 2024

Are these VMs? Are they using the --delay-enroll option of the agent?

The most likely explanation is the agent ID of the agent on the machine is changing because it is automatically re-enrolling.

@ycombinator ycombinator added question Further information is requested Team:Elastic-Agent-Control-Plane Label for the Agent Control Plane team labels May 17, 2024
@Rach570
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Rach570 commented May 20, 2024

Hi,

Sorry for my late response, I had a problem.
To answer your question, yes they are indeed VMs.
Basically, the image of our VM (master) is deployed on all of our VMs dedicated to Citrix (more than a hundred).
And recently, when I connect to the KIBANA console (Fleet), the same VM appears several times. once in “Healthy” and all the others in “Offline”.
After checking the ID, the VMs which appear in "Offline" status have a different ID from those which have a "Healthy" status.
My question is: How can this be fixed?
In addition, not all of the machines are included in Fleet.

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Labels
question Further information is requested Team:Elastic-Agent-Control-Plane Label for the Agent Control Plane team
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