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impossible to dismiss notification #25408

Closed
Tracked by #24392
bhearsum opened this issue May 18, 2023 · 3 comments
Closed
Tracked by #24392

impossible to dismiss notification #25408

bhearsum opened this issue May 18, 2023 · 3 comments
Labels
A-Notifications O-Frequent Affects or can be seen by most users regularly or impacts most users' first experience S-Minor Impairs non-critical functionality or suitable workarounds exist T-Defect

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@bhearsum
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Steps to reproduce

  1. Get a notification for a channel
  2. Go to the channel
  3. Notification does not clear, or clears and then unclears.

Note: this is not consistently reproducible. Sometimes it happens for awhile, then goes away on its own, and then happens again with some other channel or message.

Here is a video that shows one form of the issue, where the notification seems cleared when the message is in the active area of the channel, but becomes uncleared when scrolling away from it: https://hearsum.ca/~bhearsum/element-notifications.mp4

Outcome

What did you expect?

Notifications should clear immediately and permanently after I view the message that caused them

What happened instead?

Notifications either clear temporarily, or don't clear at all

Operating system

Linux (Ubuntu 23.04)

Browser information

Firefox 113.0.1

URL for webapp

chat.mozilla.org

Application version

Element version: 1.11.31 Olm version: 3.2.14

Homeserver

mozilla.org?

Will you send logs?

Yes

@t3chguy
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t3chguy commented May 19, 2023

@andybalaam / @weeman1337 is this a known part of #24392

@weeman1337
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@andybalaam / @weeman1337 is this a known part of #24392

Can most likely be related to the current problems. I would revisit this issue after the release of Element Web 1.11.32 and MSC3981 on Synapse.

@andybalaam andybalaam added S-Minor Impairs non-critical functionality or suitable workarounds exist O-Frequent Affects or can be seen by most users regularly or impacts most users' first experience A-Notifications labels May 23, 2023
@t3chguy
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t3chguy commented Aug 8, 2023

This is believed to be fixed, please shout if you are still experiencing this on latest versions of Element Web/Desktop.

@t3chguy t3chguy closed this as completed Aug 8, 2023
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Labels
A-Notifications O-Frequent Affects or can be seen by most users regularly or impacts most users' first experience S-Minor Impairs non-critical functionality or suitable workarounds exist T-Defect
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