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Stuck notification case #25513

Closed
Tracked by #24392
turt2live opened this issue Jun 2, 2023 · 2 comments
Closed
Tracked by #24392

Stuck notification case #25513

turt2live opened this issue Jun 2, 2023 · 2 comments
Labels
A-Notifications O-Occasional Affects or can be seen by some users regularly or most users rarely S-Critical Prevents work, causes data loss and/or has no workaround T-Defect

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@turt2live
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Steps to reproduce

  1. Unclear - clicking through my rooms in the morning (post update restart) yielded a stuck room

Outcome

What did you expect?

Unstuck notifications

What happened instead?

Stuck notifications - see attached rageshake for debugging details

Operating system

Windows 11

Application version

Element Nightly version: 0.0.1-nightly.2023060201 Olm version: 3.2.14

How did you install the app?

The Internet

Homeserver

t2l.io

Will you send logs?

Yes

@kittykat kittykat added S-Critical Prevents work, causes data loss and/or has no workaround A-Notifications O-Occasional Affects or can be seen by some users regularly or most users rarely labels Jun 8, 2023
@rda0
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rda0 commented Jul 19, 2023

Similar for me. Yesterday after the update to 1.11.36 (Windows) and clear cache & reload some previously marked read messages (~60) had stuck notification counts. Today on Linux the same, update, clear cache & reload -> 6 stuck in 1 room. Then app crash + restart 9 stuck in 3 DMs. They went away after a manual mark as read. Sending rage shake now.

After another clear cache & reload the 6 stuck in 1 room re-appeared. Sending another rage shake

@t3chguy
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t3chguy commented Aug 2, 2023

Closing in favour of #24392 as there are no repro steps - this is highly likely to be fixed by the work on develop in the past month. If you continue seeing this please reopen with fresh logs & screenshots of the extended Notifications debug devtool - thanks

@t3chguy t3chguy closed this as completed Aug 2, 2023
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Labels
A-Notifications O-Occasional Affects or can be seen by some users regularly or most users rarely S-Critical Prevents work, causes data loss and/or has no workaround T-Defect
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4 participants