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Message not going through from staging to develop #25801

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kittykat opened this issue Jul 14, 2023 · 6 comments
Closed

Message not going through from staging to develop #25801

kittykat opened this issue Jul 14, 2023 · 6 comments

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@kittykat
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kittykat commented Jul 14, 2023

Steps to reproduce

  1. Two accounts on matrix.org - create the room from develop, accept invite from staging
  2. Have some weirdness around room encryption and naming
  3. Send message from staging to develop

Outcome

What did you expect?

Message arrives on develop

What happened instead?

Nothing on develop
Edit: still nothing a few hours later

Messages from develop do go through to staging

Screenshot from 2023-07-14 10-17-42

Browser information

Chromium 114.0.5735.198 (Official Build) Arch Linux (64-bit)

URL for webapp

develop.element.io, staging.element.io

Application version

Element version: b89b000-react-77c3a89cbc14-js-0b193f466562
Olm version: 3.2.14

Element version: 1.11.36-rc.1
Olm version: 3.2.14

Homeserver

matrix.org

Will you send logs?

Yes

@t3chguy
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t3chguy commented Jul 24, 2023

@kittykat are you still seeing this because it sounds like a release blocker but I am unable to reproduce

@t3chguy
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t3chguy commented Jul 25, 2023

Going ahead with the RC due to unable to reproduce, will continue to monitor

@weeman1337
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Can't reproduce either 🤷

@kittykat
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@t3chguy Yes, I can still not see messages in one direction as of today in that DM

@kittykat
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Also cannot see messages from that user in a group chat. Between Android, iOS and web, I'm seeing three different things in the timeline when that user is concerned. None of them correspond to reality!

@t3chguy
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t3chguy commented Jul 26, 2023

This turned out to be that agelessant was marked as ignored so the server was omitting their events

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