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Can't verify second device #25979

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gabrc52 opened this issue Aug 16, 2023 · 0 comments
Open

Can't verify second device #25979

gabrc52 opened this issue Aug 16, 2023 · 0 comments
Labels
A-E2EE O-Uncommon Most users are unlikely to come across this or unexpected workflow S-Major Severely degrades major functionality or product features, with no satisfactory workaround T-Defect X-Needs-Investigation

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@gabrc52
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gabrc52 commented Aug 16, 2023 •
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Steps to reproduce

  1. Login to a homeserver for the first time
  2. Send an encrypted DM
  3. Add a device (iOS)

Outcome

What did you expect?

A prompt to verify the iOS device

What happened instead?

There was no prompt, and trying to manually verify results in there being no keys

image

Operating system

Windows

Browser information

Microsoft Edge 115.0.1901.203

URL for webapp

Element version: 1.11.37 Olm version: 3.2.14

Application version

Element version: 1.11.37 Olm version: 3.2.14

Homeserver

matrix.mit.edu

Will you send logs?

Yes (both desktop and iOS)
@dbkr dbkr added S-Major Severely degrades major functionality or product features, with no satisfactory workaround A-E2EE X-Needs-Investigation O-Uncommon Most users are unlikely to come across this or unexpected workflow labels Aug 17, 2023
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A-E2EE O-Uncommon Most users are unlikely to come across this or unexpected workflow S-Major Severely degrades major functionality or product features, with no satisfactory workaround T-Defect X-Needs-Investigation
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@dbkr @gabrc52