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My application cannot display the human-machine authentication #28423

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EACjn opened this issue Nov 12, 2024 · 4 comments
Closed

My application cannot display the human-machine authentication #28423

EACjn opened this issue Nov 12, 2024 · 4 comments
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A-Registration O-Uncommon Most users are unlikely to come across this or unexpected workflow S-Critical Prevents work, causes data loss and/or has no workaround T-Defect

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@EACjn
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EACjn commented Nov 12, 2024

Steps to reproduce

I used a network proxy to register an account. The server is the default setting, but I tried for a long time and it didn't show the human-machine verification. I also tried to change the proxy server but it didn't work.

Outcome

导致我无法通过人机验证从而无法注册账号
屏幕截图 2024-11-12 115357

Operating system

Windows11

Application version

1.11.84.0

How did you install the app?

https://github.com/element-hq/element-web/releases

Homeserver

matrix.org

Will you send logs?

No

@EACjn EACjn added the T-Defect label Nov 12, 2024
@dosubot dosubot bot added A-Registration O-Uncommon Most users are unlikely to come across this or unexpected workflow S-Critical Prevents work, causes data loss and/or has no workaround labels Nov 12, 2024
@t3chguy
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t3chguy commented Nov 12, 2024

Duplicate of #12137

Your chosen Matrix homeserver requires captcha which uses gstatic.cn which is not safe to allow access to.

@t3chguy t3chguy closed this as not planned Won't fix, can't repro, duplicate, stale Nov 12, 2024
@EACjn
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EACjn commented Nov 15, 2024

的重复 #12137

您选择的 Matrix 家庭服务器需要使用 gstatic.cn 的验证码,而 gstatic.cn 是不安全的,不允许访问。

Thank you for your answer, but how can I solve it? I searched online but couldn't find the answer. I tried using v2rayn's tun mode but couldn't load the human-machine verification. I also tried the web version. I'm using Firefox.

@t3chguy
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t3chguy commented Nov 15, 2024

You would need to pick a Matrix server which doesn't rely on services blocked in your country

@EACjn
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EACjn commented Nov 15, 2024

您需要选择一个不依赖于您所在国家/地区阻止的服务的 Matrix 服务器

Thanks

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Labels
A-Registration O-Uncommon Most users are unlikely to come across this or unexpected workflow S-Critical Prevents work, causes data loss and/or has no workaround T-Defect
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