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Unable to add printer #9

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elementaryBot opened this issue Apr 14, 2017 · 2 comments
Open

Unable to add printer #9

elementaryBot opened this issue Apr 14, 2017 · 2 comments

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@elementaryBot
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elementaryBot commented Apr 14, 2017

If I click Add printer I get the selection dialogue, choose the network printer type and click next. I then get the driver selection screen, but I can't click Add. Also the input is messed up - if you click on name it drops you to the screen behind the window; to select the name you must click further down the screen and then tab back up to the name field.

ProblemType: Bug
DistroRelease: elementary 0.4
Package: elementary-desktop 1.412+467dailyubuntu0.4.1 [origin: LP-PPA-elementary-os-daily]
ProcVersionSignature: Ubuntu 4.4.0-24.43-generic 4.4.10
Uname: Linux 4.4.0-24-generic x86_64
NonfreeKernelModules: wl
ApportVersion: 2.20.1-0ubuntu2.1
Architecture: amd64
CrashDB: elementary_meta
CurrentDesktop: Pantheon
Date: Thu Jun 23 16:45:52 2016
InstallationDate: Installed on 2016-06-22 (1 days ago)
InstallationMedia: elementary OS 0.4 "Loki" - Daily amd64 (20160613)
ProcEnviron:
LANGUAGE=en_US
PATH=(custom, no user)
XDG_RUNTIME_DIR=
LANG=en_US.UTF-8
SHELL=/bin/bash
SourcePackage: elementary-meta
SuspiciousXErrors:

ThirdParty: True
UpgradeStatus: No upgrade log present (probably fresh install)

Launchpad Details: #LP1595712 Kevin - 2016-06-23 20:57:37 +0000


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@elementaryBot
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I used sudo system-config-printers from terminal and it worked without any issues. I suggest replacing the current printer adding process with that one as it seems much more robust currently.

Launchpad Details: #LPC Kevin - 2016-06-23 21:01:45 +0000

@gorghino
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I think we have a user-unfriendly situation here.
If I want to add a network printer, I have "Connection (filled with 'socket'), Description and Position".
I had to use 'system-config-printer' because I couldn't find any way to unblock 'Add'.
Then I discovered that Connection accepts only 'socket://123.456.789.000' and at least a char into Description.
No clues about "socket://" with IP address and putting IP without socket:// doesn't work and it doesn't warn.

A very quick fix should be add a fake IP greyed or a text with instructions.

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