You signed in with another tab or window. Reload to refresh your session.You signed out in another tab or window. Reload to refresh your session.You switched accounts on another tab or window. Reload to refresh your session.Dismiss alert
As a first-time user of ESP and all of that, I bought an ESP32-S3-BOX-3 and went to the HA setup tutorial. Long story short, the [Connect] button showed the list of entries, but anything I did only caused a warning stating Failed to execute 'open' on 'SerialPort': Failed to open serial port.. And that was it. Nothing else ever showed up. I obviously tried numerous things, rebooting the device, plugging three different cables on different ports, etc, as the tutorial had little information about troubleshooting on that scenario.
missing-troubleshoot.mp4
After even some reboots, I noticed one of the browser windows was showing a troubleshooting popup with actual information! It stated I needed the missing dialout group on my Linux user, and that indeed solved the issue.
Trying to reproduce it, so I could report it properly here, it looks like that popup only shows up when the user cancels the port selection.
troubleshoot-on-cancel.mp4
Thus, please: make that popup more reliable, by showing it as soon as any failure happens. I'll also open a separate issue with the tutorial itself so it's not reliant on the popup to help Linux users.
The text was updated successfully, but these errors were encountered:
igorsantos07
added a commit
to igorsantos07/home-assistant.io
that referenced
this issue
Oct 19, 2024
The correct steps were found by accident, and reported on the original project at esphome/esp-web-tools#520.
However, considering this is not just "a problem" some users might have, but actually something everyone not used to ESP will need to comply as a setup step, I tried adding it directly to the setup steps.
Not sure if this is necessary for Mac users as well?
As a first-time user of ESP and all of that, I bought an ESP32-S3-BOX-3 and went to the HA setup tutorial. Long story short, the [Connect] button showed the list of entries, but anything I did only caused a warning stating
Failed to execute 'open' on 'SerialPort': Failed to open serial port.
. And that was it. Nothing else ever showed up. I obviously tried numerous things, rebooting the device, plugging three different cables on different ports, etc, as the tutorial had little information about troubleshooting on that scenario.missing-troubleshoot.mp4
After even some reboots, I noticed one of the browser windows was showing a troubleshooting popup with actual information! It stated I needed the missing
dialout
group on my Linux user, and that indeed solved the issue.Trying to reproduce it, so I could report it properly here, it looks like that popup only shows up when the user cancels the port selection.
troubleshoot-on-cancel.mp4
Thus, please: make that popup more reliable, by showing it as soon as any failure happens. I'll also open a separate issue with the tutorial itself so it's not reliant on the popup to help Linux users.
The text was updated successfully, but these errors were encountered: