diff --git a/entity-management-common/src/main/java/eu/europeana/entitymanagement/common/config/EntityManagementConfiguration.java b/entity-management-common/src/main/java/eu/europeana/entitymanagement/common/config/EntityManagementConfiguration.java
index ae387bcc..45c9961b 100644
--- a/entity-management-common/src/main/java/eu/europeana/entitymanagement/common/config/EntityManagementConfiguration.java
+++ b/entity-management-common/src/main/java/eu/europeana/entitymanagement/common/config/EntityManagementConfiguration.java
@@ -157,6 +157,9 @@ public class EntityManagementConfiguration implements InitializingBean {
   @Value("${zoho.sync.register.deprecated: false}")
   private boolean registerDeprecated;
   
+  @Value("${zoho.sync.delete.offset.days: 10}")
+  private int zohoSyncDeleteOffsetDays;
+  
   @Value("${europeana.item.data.endpoint:'http://data.europeana.eu/item'}")
   private String itemDataEndpoint;
 
@@ -486,5 +489,9 @@ public String getRoleVocabularyFilename() {
   public Map<String, ZohoLabelUriMapping> getCountryIdMappings() {
     return countryIdMappings;
   }
+
+  public int getZohoSyncDeleteOffsetDays() {
+    return zohoSyncDeleteOffsetDays;
+  }
  
 }
diff --git a/entity-management-web/src/main/java/eu/europeana/entitymanagement/web/service/ZohoSyncService.java b/entity-management-web/src/main/java/eu/europeana/entitymanagement/web/service/ZohoSyncService.java
index 5f56dbbb..9fa0e5d2 100644
--- a/entity-management-web/src/main/java/eu/europeana/entitymanagement/web/service/ZohoSyncService.java
+++ b/entity-management-web/src/main/java/eu/europeana/entitymanagement/web/service/ZohoSyncService.java
@@ -83,15 +83,16 @@ public ZohoSyncReport synchronizeModifiedZohoOrganizations() throws EntityUpdate
   public ZohoSyncReport synchronizeZohoOrganizations(@NonNull OffsetDateTime modifiedSince)
       throws EntityUpdateException {
 
+    OffsetDateTime deletedSince = modifiedSince.minusDays(emConfiguration.getZohoSyncDeleteOffsetDays());
     if (logger.isInfoEnabled()) {
-      logger.info("Synchronizing organizations updated after date: {}", modifiedSince);
+      logger.info("Synchronizing organizations updated after date: {}, and delete after date :{}", modifiedSince, deletedSince);
     }
 
     ZohoSyncReport zohoSyncReport = new ZohoSyncReport(new Date());
-    // synchronize updated
+    // synchronize updated in Zoho
     synchronizeZohoOrganizations(modifiedSince, zohoSyncReport);
     // synchronize deleted in zoho
-    synchronizeDeletedZohoOrganizations(modifiedSince, zohoSyncReport);
+    synchronizeDeletedZohoOrganizations(deletedSince, zohoSyncReport);
 
     logger.info("Zoho update operations completed successfully:\n {}", zohoSyncReport);
 
diff --git a/entity-management-web/src/main/resources/entitymanagement.user.properties.template b/entity-management-web/src/main/resources/entitymanagement.user.properties.template
index 11a60ed8..d6a9698c 100644
--- a/entity-management-web/src/main/resources/entitymanagement.user.properties.template
+++ b/entity-management-web/src/main/resources/entitymanagement.user.properties.template
@@ -48,6 +48,9 @@ europeana.searchapi.urlPrefix=https://<api_endpoint>/record/v2/search.json?wskey
 #enable/disable generation of entity ids for organizations (should be enabled only in productive environment)
 #zoho.generate.organization.europeanaid=false
 
+#offset (days before last sync) for fetching deleted organizations 
+#zoho.sync.delete.offset.days=0
+
 #configuration files for zoho country and role mappings 
 #zoho.country.mapping=zoho_country_mapping.json
 #zoho.role.mapping=zoho_role_mapping.json
diff --git a/entity-management-zoho/src/main/java/eu/europeana/entitymanagement/zoho/ZohoAccessClient.java b/entity-management-zoho/src/main/java/eu/europeana/entitymanagement/zoho/ZohoAccessClient.java
index 399db40e..48f8f56c 100644
--- a/entity-management-zoho/src/main/java/eu/europeana/entitymanagement/zoho/ZohoAccessClient.java
+++ b/entity-management-zoho/src/main/java/eu/europeana/entitymanagement/zoho/ZohoAccessClient.java
@@ -19,6 +19,7 @@
 import com.zoho.api.authenticator.store.TokenStore;
 import com.zoho.crm.api.HeaderMap;
 import com.zoho.crm.api.Initializer;
+import com.zoho.crm.api.Param;
 import com.zoho.crm.api.ParameterMap;
 import com.zoho.crm.api.SDKConfig;
 import com.zoho.crm.api.UserSignature;
@@ -296,6 +297,9 @@ public List<DeletedRecord> getZohoDeletedRecordOrganizations(OffsetDateTime modi
       paramInstance.add(GetDeletedRecordsParam.TYPE, "all"); // all, recycle, permanent
       paramInstance.add(GetDeletedRecordsParam.PAGE, 1);
       paramInstance.add(GetDeletedRecordsParam.PER_PAGE, pageSize);
+      Param<String> scopeParam = new Param<String>("scope", "com.zoho.crm.api.Record.GetDeletedRecordsParam");
+      paramInstance.add(scopeParam, "ZohoCRM.modules.ALL");
+      
       HeaderMap headersMap = new HeaderMap();
       if (modifiedSince != null) {
         headersMap.add(GetRecordsHeader.IF_MODIFIED_SINCE, modifiedSince);
diff --git a/entity-management-zoho/src/main/java/eu/europeana/entitymanagement/zoho/organization/ZohoOrganizationConverter.java b/entity-management-zoho/src/main/java/eu/europeana/entitymanagement/zoho/organization/ZohoOrganizationConverter.java
index 346d54ad..39c2d17d 100644
--- a/entity-management-zoho/src/main/java/eu/europeana/entitymanagement/zoho/organization/ZohoOrganizationConverter.java
+++ b/entity-management-zoho/src/main/java/eu/europeana/entitymanagement/zoho/organization/ZohoOrganizationConverter.java
@@ -243,7 +243,8 @@ private static List<String> getAllSameAs(Record zohoRecord) {
    * @return the name of the owner
    */
   public static String getOwnerName(Record recordOrganization) {
-    return ((User) recordOrganization.getKeyValue(ZohoConstants.ZOHO_OWNER_FIELD)).getName();
+    Object keyValue = recordOrganization.getKeyValue(ZohoConstants.ZOHO_OWNER_FIELD);
+    return ((User) keyValue).getName();
   }
   
   /**