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bookmarks randomly get synced #1714

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trustno1foxm opened this issue Sep 4, 2024 · 15 comments
Open
1 task

bookmarks randomly get synced #1714

trustno1foxm opened this issue Sep 4, 2024 · 15 comments
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@trustno1foxm
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Which version of floccus are you using?

5.2.6

How many bookmarks do you have, roughly?

300

Are you using other means to sync bookmarks in parallel to floccus?

No

Sync method

Nextcloud Bookmarks

Which browser are you using? In case you are using the phone App, specify the Android or iOS version and device please.

Firefox 130.0

Which version of Nextcloud Bookmarks are you using? (if relevant)

No response

Which version of Nextcloud? (if relevant)

29.0.6

What kind of WebDAV server are you using? (if relevant)

No response

Describe the Bug

Bookmarks are not completely synchronised, approx. 30% are missing. No error visible in the logs.

Expected Behavior

full sync like before update

To Reproduce

just sync/upload the bookmarks

Debug log provided

  • I have provided a debug log file
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github-actions bot commented Sep 4, 2024

Hello 👋

Thank you for taking the time to open this issue with floccus. I know it's frustrating when software
causes problems. You have made the right choice to come here and open an issue to make sure your problem gets looked at
and if possible solved.
I'm Marcel and I created floccus a few years ago, maintaining it ever since. I currently work for Nextcloud
which leaves me with less time for side projects like this one than I used to have.
I still try to answer all issues and if possible fix all bugs here, but it sometimes takes a while until I get to it.
Until then, please be patient.
Note also that GitHub is a place where people meet to make software better together. Nobody here is under any obligation
to help you, solve your problems or deliver on any expectations or demands you may have, but if enough people come together we can
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Thus, if you can, you could also have a look at other issues to see whether you can help other people with your knowledge
and experience. If you have coding experience it would also be awesome if you could step up to dive into the code and
try to fix the odd bug yourself. Everyone will be thankful for extra helping hands!
To continue the development and maintenance of this project in a sustainable way it is expected that you donate to the project when opening a ticket,
if you're not a donor already. You can find donation options at https://floccus.org/donate/. Thank you!

One last word: If you feel, at any point, like you need to vent, this is not the place for it; you can go to the Nextcloud forum,
to twitter or somewhere else. But this is a technical issue tracker, so please make sure to
focus on the tech and keep your opinions to yourself.

I look forward to working with you on this issue
Cheers 💙

@marcelklehr
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approx. 30% are missing.

Mmmh, that's strange. Can you

  1. Make a backup of your local bookmarks
  2. Reset the cache ("Trigger sync from scratch") in the profile settings in floccus
  3. Trigger another sync

This might fix it.

@github-project-automation github-project-automation bot moved this to Backlog in Floccus Sep 6, 2024
@marcelklehr marcelklehr moved this from Backlog to Triaging in Floccus Sep 6, 2024
@trustno1foxm
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Thank you, but I am sorry, that trick didn't help. I already have deleted all bookmarks, started to sync, restored only some bookmarks and synced, without success. That bug is new, I don't know what to do :/ Can I anonymize any logs without posting all my favs?

so long

@marcelklehr
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Can I anonymize any logs without posting all my favs?

Yes, in the profile settings you can download redacted logs :)

@trustno1foxm
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trustno1foxm commented Sep 6, 2024

ah thank! Would be very pleased about your help!
floccus-5.2.6-2024-09-06-redacted.log

so long

@marcelklehr
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Thank you for providing the log file!

So, I see roughly a 50 bookmarks difference in the last sync run that is in that log file, is that about the amount of bookmarks that you are missing? These 50 bookmarks all seem to be successfully created on the server in that last sync run, though.

@marcelklehr
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marcelklehr commented Sep 6, 2024

In the beginning of the log file there are the trees with the redacted bookmarks. Can you point out some bookmarks or folders that you believe to be missing on the server?

@trustno1foxm
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trustno1foxm commented Sep 6, 2024

In "Bookmarks Bar" are 3 missing, for example 'cmORVcKznBDw'.
All others are missing in "Other Bookmarks".

thx!

edit: yes that 50 bookmarks are correct.

@marcelklehr
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Since the log of the last sync run tells me that the bookmarks are all created on the server successfully, it may be that a different browser is set to "Push sync" and will delete them all again regularly? Could you check the activity app in Nextcloud? It should the history of things that happened in your bookmarks.

@trustno1foxm
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trustno1foxm commented Sep 8, 2024

Thank you! That's really weird, at the activity tab it's created, but it's not on the server. no other browser is going to sync. Is there a limit about the count of bookmarks?

thx!

update: I deleted all bookmarks, only synced 50 most important bookmarks and 3 are missing... that's so crazy :/

@marcelklehr
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Perhaps it's a display issue of the bookmarks app then. Can you try installing floccus on a new browser and syncing down? Let's see if that produces all the bookmarks again.

@trustno1foxm
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Syncing down has been without success, because the bookmarks are missing on the server, so it's not a display issue. Now I have tried a new Firefox profile, imported all the bookmarks and started to sync aaaaaand it's the same! so it must be a nextcloud bookmark issue :/

@marcelklehr
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marcelklehr commented Sep 11, 2024

It's very strange. Which version of nextcloud bookmarks is this? Can you try emptying your trash in Nextcloud bookmarks?

@trustno1foxm
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14.2.4. I have emptied the trashbin, and now it works! omg! thank you!! I have tried to sync and clean it so often, that, I am pretty sure, there have been too many bookmarks. During the deletion progress there have been errors like "unable to count bookmarks".

@marcelklehr
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Awesome! I'll keep this open until I've found the bug in Nextcloud Bookmarks.

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