Issues with Print Format "Sales Order PD v2” and custom Print format ERPNext Version vv15.36.1 and Frappe v15.41.0

[edardev]

Information about bug

Hi everyone,

I’m encountering several issues related to printing invoices on Frappe/ERPNext Version 15. Specifically, I’m having trouble with the following:

• Printing invoices and generating PDFs
• Setting up Print Formats
• The new Print Designer app

When using the default print format for Sales Orders (“Sales Order PD v2”), it’s throwing errors and failing to generate a proper output. However, when I remove this format, I’m able to view and print the PDF, but the resulting format is messy and unsuitable for my prospective clients.

Module

buying, selling, other

Version

Installed Apps

• Frappe CRM: v2.0.0-dev
• Ecommerce Integrations: v1.17.0
• ERPNext: v15.36.1
• Frappe Framework: v15.41.0
• Frappe HR: v15.29.0
• Frappe Insights: v3.0.0
• Payments: v0.0.1
• Print Designer: v1.2.0

Installation method

docker

Relevant log output / Stack trace / Full Error Message.

Traceback with variables (most recent call last):
  File "apps/frappe/frappe/core/doctype/file/utils.py", line 368, in attach_files_to_document
    file.insert(ignore_permissions=True)
      doc = <PDPrintFormat: Sales Invoice PD Format v2>
      event = 'on_update'
      attach_fields = [<Attach ImageDocField: print_designer_preview_img parent=Print Format>]
      df = <Attach ImageDocField: print_designer_preview_img parent=Print Format>
      value = '/private/files/print_designer-sales_invoice_pd_format_v2-preview.jpg'
      unattached_file = None
      file = <File: unsaved>
  File "apps/frappe/frappe/model/document.py", line 285, in insert
    self.run_method("before_insert")
      self = <File: unsaved>
      ignore_permissions = True
      ignore_links = None
      ignore_if_duplicate = False
      ignore_mandatory = None
      set_name = None
      set_child_names = True
  File "apps/frappe/frappe/model/document.py", line 962, in run_method
    out = Document.hook(fn)(self, *args, **kwargs)
      self = <File: unsaved>
      method = 'before_insert'
      args = ()
      kwargs = {}
      fn = <function Document.run_method.<locals>.fn at 0x7fc25c3c5940>
  File "apps/frappe/frappe/model/document.py", line 1322, in composer
    return composed(self, method, *args, **kwargs)
      self = <File: unsaved>
      args = ()
      kwargs = {}
      hooks = []
      method = 'before_insert'
      doc_events = {'*': {'on_update': ['frappe.desk.notifications.clear_doctype_notifications', 'frappe.workflow.doctype.workflow_action.workflow_action.process_workflow_actions', 'frappe.core.doctype.file.utils.attach_files_to_document', 'frappe.automation.doctype.assignment_rule.assignment_rule.apply', 'frappe.automation.doctype.assignment_rule.assignment_rule.update_due_date', 'frappe.core.doctype.user_type.user_type.apply_permissions_for_non_standard_user_type'], 'after_rename': ['frappe.desk.notifications.clear_doctype_notifications'], 'on_cancel': ['frappe.desk.notifications.clear_doctype_notifications', 'frappe.workflow.doctype.workflow_action.workflow_action.process_workflow_actions', 'frappe.automation.doctype.assignment_rule.assignment_rule.apply'], 'on_trash': ['frappe.desk.notifications.clear_doctype_notifications', 'frappe.workflow.doctype.workflow_action.workflow_action.process_workflow_actions'], 'on_update_after_submit': ['frappe.workflow.doctype.workflow_action.workflow_action.process_w...
      composed = <function Document.hook.<locals>.compose.<locals>.runner at 0x7fc25c269c60>
      compose = <function Document.hook.<locals>.compose at 0x7fc25c3c6020>
      f = <function Document.run_method.<locals>.fn at 0x7fc25c3c5940>
  File "apps/frappe/frappe/model/document.py", line 1304, in runner
    add_to_return_value(self, fn(self, *args, **kwargs))
      self = <File: unsaved>
      method = 'before_insert'
      args = ()
      kwargs = {}
      add_to_return_value = <function Document.hook.<locals>.add_to_return_value at 0x7fc25c3c5f80>
      fn = <function Document.run_method.<locals>.fn at 0x7fc25c3c5940>
      hooks = ()
  File "apps/frappe/frappe/model/document.py", line 959, in fn
    return method_object(*args, **kwargs)
      self = <File: unsaved>
      args = ()
      kwargs = {}
      method_object = <bound method File.before_insert of <File: unsaved>>
      method = 'before_insert'
  File "apps/frappe/frappe/core/doctype/file/file.py", line 104, in before_insert
    self.save_file(content=self.get_content())
      self = <File: unsaved>
  File "apps/frappe/frappe/core/doctype/file/file.py", line 539, in get_content
    with open(file_path, mode="rb") as f:
      self = <File: unsaved>
      file_path = './frontend/private/files/print_designer-sales_invoice_pd_format_v2-preview.jpg'
builtins.FileNotFoundError: [Errno 2] No such file or directory: './frontend/private/files/print_designer-sales_invoice_pd_format_v2-preview.jpg'

[Nihantra-Patel]

Duplicate Issue: frappe/print_designer#359