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error when installing helpdesk #1982
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This looks like, the password which you are putting for the sql is wrong. |
It also errors in apps.json The error returned |
Hello my friends.
I am trying to install frappe helpdesk on my erpnext, I follow this link:https://github.com/frappe/helpdesk
when i run this command: bench --site helpdesk.test install-app helpdesk I get this error
_An error occurred while installing helpdesk: (1045, "Access denied for user '_011f7aeb9ad26be4'@'localhost' (using password: YES)")
Traceback with variables (most recent call last):
File "apps/frappe/frappe/commands/site.py", line 445, in install_app
_install_app(app, verbose=context.verbose, force=force)
context = {'sites': ['helpdesk.test'], 'force': False, 'verbose': False, 'profile': False}
apps = ('helpdesk',)
force = False
_install_app = <function install_app at 0x7adf2ca6ad40>
filelock = <function filelock at 0x7adf2ca68540>
exit_code = 0
site = 'helpdesk.test'
app = 'helpdesk'
err = OperationalError(1045, "Access denied for user '011f7aeb9ad26be4'@'localhost' (using password: YES)")
File "apps/frappe/frappe/installer.py", line 265, in install_app
frappe.clear_cache()
name = 'helpdesk'
verbose = False
set_as_patched = True
force = False
sync_jobs = <function sync_jobs at 0x7adf2b9d7b00>
sync_for = <function sync_for at 0x7adf2b9e4860>
sync_customizations = <function sync_customizations at 0x7adf2ca34f40>
sync_fixtures = <function sync_fixtures at 0x7adf2b9e4b80>
File "apps/frappe/frappe/init.py", line 1017, in clear_cache
for key in frappe.get_hooks("persistent_cache_keys"):
user = None
......etc
bench version is: 5.22.9
my node version is:v18.20.4
erpnext 15.35.1
frappe 15.40.6
hrms 16.0.0-dev
payments 0.0.1
raven 1.7.0
anyone encounter such issue before..?
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