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Clicks in session replay are misaligned from the target element #15449

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billyvg opened this issue Feb 19, 2025 · 1 comment
Open

Clicks in session replay are misaligned from the target element #15449

billyvg opened this issue Feb 19, 2025 · 1 comment
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Package: replay Issues related to the Sentry Replay SDK

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@billyvg
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billyvg commented Feb 19, 2025 •
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Description

Clicks in replays can be misaligned from the target element.

We've discovered one instance where this happens is with custom fonts not being able to be loaded in the replayer due to CORS. This can cause rendering differences between production and during replay, which means that scrolling will be in correct due to the differing dimensions. Masking w/ variable-width fonts can also cause similar issues.

Remote asset caching could be a solution here, but the user can allow ensure that the server hosting their custom fonts allows *.sentry.io to access it (via Access-Control-Allow-Origin).
@billyvg billyvg added the Package: replay Issues related to the Sentry Replay SDK label Feb 19, 2025
billyvg added a commit to getsentry/sentry-docs that referenced this issue Feb 19, 2025
@billyvg
feat(replay): Add Troubleshooting item for "clicks in wrong places"
a03138c 
Adds a troubleshooting entry for when clicks are in the wrong location (e.g. it looks like it is clicking nothing, but it should be clicking a checkbox or button).

ref: getsentry/sentry-javascript#15449

https://sentry.slack.com/archives/C03USURCFBJ/p1739781759800659
@billyvg billyvg mentioned this issue Feb 19, 2025
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billyvg commented Feb 24, 2025

Example replay https://kula-app.sentry.io/replays/16b3dbe0b266468eb32bcb67071efd91/

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