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Official JIRA integration should be available as a destination for *Metric* alert rules #82861

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jfeldstein-cw opened this issue Jan 3, 2025 · 2 comments

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@jfeldstein-cw
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jfeldstein-cw commented Jan 3, 2025

Environment

SaaS (https://sentry.io/)

Steps to Reproduce

  1. Install and configure the JIRA integration
  2. Create a Metric alert
  3. Click Add Action
  4. Open second dropdown (default selection is "Email")

Expected Result

See JIRA as an option in the action dropdown

Actual Result

JIRA integration is not listed.

Notes

JIRA does appear as an option for Issue alerts. The bug only seems to affect Metric alerts.

We have the Slack integration, which correctly appears as an available action for both Issue and Metric alerts, which is how we expect JIRA to behave, as well.

Product Area

Alerts

Link

No response

DSN

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Version

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@getsantry
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getsantry bot commented Jan 3, 2025

Auto-routing to @getsentry/product-owners-settings-integrations for triage ⏲️

@getsantry getsantry bot moved this to Waiting for: Product Owner in GitHub Issues with 👀 3 Jan 3, 2025
@sentaur-athena
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@jfeldstein-cw I cannot repro this with my test organization. Jira integration is available for both metrics and issue alerts. Can you please provide the org slug to look into it?

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