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I'm trying to promote a follow-up but in the creation ticket when I trying to change the Ticket Category, it just reloads the page, lost part of the URL, and the Category is never set:
Promoting Follow-up:
Selecting Ticket Category:
After the page reload, the category didn't select or set, and part of the URL is lost:
Relevant log output
There aren't any relevant error log
Page URL
/front/ticket.form.php?id=TICKETID and front/ticket.form.php?_promoted_fup_id=FOLLOWUPID
Steps To reproduce
No response
Your GLPI setup information
No response
Anything else?
No response
The text was updated successfully, but these errors were encountered:
While testing this, I discovered that promoting followups in general is broken in 10.0.18 now. This seems to be because of #18611 since it now skips handling the "_promoted_fup_id" parameter when there is saved input, which will always be the case since "_promoted_fup_id" itself exists in the saved input.
Code of Conduct
Is there an existing issue for this?
Version
10.0.17
Bug description
I'm trying to promote a follow-up but in the creation ticket when I trying to change the Ticket Category, it just reloads the page, lost part of the URL, and the Category is never set:
Promoting Follow-up:
Selecting Ticket Category:
After the page reload, the category didn't select or set, and part of the URL is lost:
Relevant log output
There aren't any relevant error log
Page URL
/front/ticket.form.php?id=TICKETID and front/ticket.form.php?_promoted_fup_id=FOLLOWUPID
Steps To reproduce
No response
Your GLPI setup information
No response
Anything else?
No response
The text was updated successfully, but these errors were encountered: