GLPI v10.0.18 - Mandatory category is not beeing validated when adding a follow-up

[andrepetinga]

Code of Conduct

• I agree to follow this project's Code of Conduct

Is there an existing issue for this?

• I have searched the existing issues

Version

10.0.18

Bug description

When we add a follow-up on a new ticket, created by email, and still with no Category, GLPI adds the follow-up even though Category is mandatory on the Ticket Template.

Ticket Template:

Follow-up added:

Relevant log output

Page URL

No response

Steps To reproduce

1. Define Category as mandatory, on the ticket template
2. Send an email to GLPI receiver email
3. Open the ticket on GLPI
4. Try to add a follow-up, without defining any category
5. Follow-up is created (and it shouldn't be)

Your GLPI setup information

No response

Anything else?

No response