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Brand new HackRF One out of box failure #1480

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Manishaalk opened this issue Sep 17, 2024 · 9 comments
Open

Brand new HackRF One out of box failure #1480

Manishaalk opened this issue Sep 17, 2024 · 9 comments
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technical support request for technical support

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@Manishaalk
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Have you read the HackRF documentation?

no

What outcome were you hoping for?

Bought two HackRF One. One them is not working. Signal transmitted from GNU radio to HackRF One and the HackRF One should transmitt the signal.

What outcome actually happened?

When sent signal from GNU radio to HacRF One, no signal transmitted from HackRF One. All required LEDs including TX are on. We are using RT L-SDR for receiving signals.

What operating systems are you seeing the problem on?

Linux

What is the output of hackrf_info?

N/A

Are you using any third-party software?

GNU Radio

Are you using any third-party hardware?

RTL-SDR

@Manishaalk Manishaalk added the technical support request for technical support label Sep 17, 2024
@straithe
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Can you please add the output from hackrf_info for both of your boards to this issue?

@Manishaalk
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### Infor from Not working(defective) HackRf One

(base) C:\Users\ManishaDesai> hackrf_info
hackrf_info version: 2024.02.1
libhackrf version: 2024.02.1 (0.9)
Found HackRF
Index: 0
Serial number: 000000000000000066a062dc276b579f
Board ID Number: 2 (HackRF One)
Firmware Version: 2024.02.1 (API:1.08)
Part ID Number: 0xa000cb3c 0x005d475c
Hardware Revision: r10
Hardware appears to have been manufactured by Great Scott Gadgets.
Hardware supported by installed firmware:
HackRF One

### Infor from Working HackRf One

hackrf_info version: 2024.02.1
libhackrf version: 2024.02.1 (0.9)
Found HackRF
Index: 0
Serial number: 000000000000000066a062dc2770579f
Board ID Number: 2 (HackRF One)
Firmware Version: 2024.02.1 (API:1.08)
Part ID Number: 0xa000cb3c 0x006f435e
Hardware Revision: r10
Hardware appears to have been manufactured by Great Scott Gadgets.
Hardware supported by installed firmware:
HackRF One

@Manishaalk
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Manishaalk commented Sep 18, 2024 via email

@martinling
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Are you able to share a screenshot of the GNU radio flowgraph you are using?

@Manishaalk
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Manishaalk commented Sep 18, 2024 via email

@martinling
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I can't help diagnose what the problem might be without seeing the software setup.

If you're already certain that it's a hardware fault then you should ask the reseller you purchased from about arranging a return.

@Manishaalk
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Manishaalk commented Sep 19, 2024 via email

@straithe
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Please contact Canada Robotix again and give them a link to this issue thread. The next step is for them to contact us and we will work through the RMA process with them directly.

@Manishaalk
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Thanks, I have emailed Canada Robotix to contact you and provided them the link to issue. Hoping to get no charge replacement/repair for the defective HackRF one soon.

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