| copyright | lastupdated | subcollection | ||
|---|---|---|---|---|
|
2022-12-07 |
AnalyticsEngine |
{:new_window: target="_blank"} {:shortdesc: .shortdesc} {:codeblock: .codeblock} {:screen: .screen} {:pre: .pre} {:external: target="_blank" .external} {:help: data-hd-content-type='help'}
{: #known-issues-serverless}
This topic lists known issues and limitations that have been identified or were reported by users in error reports.
{: #view_known_issues_serverless} {: help} {: support}
The following table lists known issues:
| Category | Problem | Workaround |
|---|---|---|
| Log forwarding | Logs from the {{site.data.keyword.iae_full_notm}} service are not being forwarded to an {{site.data.keyword.la_full_notm}} instance although it was configured for receiving platform logs. This can happen if your account is a child account of an enterprise account. See What is an enterprise?. The logs might be getting forwarded to the oldest {{site.data.keyword.la_full_notm}} instance that was configured as a platform logs receiver in either the parent or another child account. This is a limitation in the {{site.data.keyword.la_full_notm}} supertenancy model. | Examine your account hierarchy and request access to the {{site.data.keyword.la_full_notm}} instance, or work with a non-enterprise account. |
| {: caption="Known issues and limitations in {{site.data.keyword.iae_short}} Serverless instances" caption-side="top"} |