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activity-log.md

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2021, 2023
2023-12-14
watson-assistant

{{site.data.keyword.attribute-definition-list}}

Activity log

{: #activity-log}

[IBM Cloud]{: tag-ibm-cloud}[Plus]{: tag-green}[Enterprise]{: tag-purple}

Use the activity log to track changes. It gives you visibility into the modifications that are made to your assistant. It is available for Plus plans and higher. {: shortdesc}

Activity log{: caption="Activity log" caption-side="bottom"}

Available days of activity depend on your plan.

Plan Days of activity
Plus 30
Enterprise 90
Premium 90
{: caption="Plan information" caption-side="top"}

User access to the activity log

{: #activity-log-access}

To access and view the log, users need at least the Reader service role for an assistant. Users might not be able to open links for specific events, depending on their access to all the items in an assistant.

For more information, see Managing access.

Using the activity log

{: #activity-log-using}

To open the log, click the Activity log icon Activity log icon.

The activity log includes these columns of data:

Column Description
Item Describes what was impacted by the change that was made within the assistant. For more information, see Items and activity tracked.
Details Shows details about the item that was changed. For example, for an action, this column lists the specific action name and provides a link to open it.
Activity Describes the change that was made. For more information, see Items and activity tracked.
Environment The environment in which the activity took place or the end destination of an activity.
User Email address of the user that made the change.
Date/Time Date and time of the activity in the format DD-MM-YYYY hr:min:sec AM/PM
{: caption="Activity log columns" caption-side="top"}

Filtering

{: #activity-log-filter}

Click the Filter icon Filter to filter the log. You can filter on:

  • Item
  • Details
  • Activity
  • Environment
  • Environment ID
  • User (requires exact match)
  • Date range

Sorting

{: #activity-log-sort}

To sort the log, click either the Details or Date/Time columns.

Downloading

{: #activity-download}

You can download the activity log as a CSV file. You can either download all activity, or filter the activity log by any of filtering choices.

To download the activity log, click the Download icon Download.

Items and activity tracked

{: #activity-items}

For the early access release, here's the current list of items and activity that are tracked. Events are tracked if they complete successfully.

Item Activity Notes
Assistant Created, Dialog activated, Dialog deactivated
Assistant Settings Updated
Action Created, Updated, Deleted
  • Each save (auto or manual) is tracked as an update.
  • Changes to action settings are tracked as an update.
Variable Created, Updated, Deleted
Saved Response Type Created, Updated, Deleted
Version Created, Published, Deleted
Environment Created, Updated, Deleted
Intent Created, Updated, Deleted
  • Each save (auto or manual) is tracked as an update.
  • A renamed intent retains the old name in previous entries and won't have a link.
Entity Created, Updated, Deleted
  • Each save (auto or manual) is tracked as an update.
  • A renamed entity retains the old name in previous entries and won't have a link.
Dialog Node Created, Updated, Deleted Each save (auto or manual) is tracked as an update.
Search Updated
Channel Integrations Created, Updated, Deleted
  • All three activities are applicable for the integrations of Phone, Facebook Messenger, Slack, SMS, WhatsApp with Twilio, Microsoft Teams, and Genesys Bot Connector.
  • For the Web Chat integration, only the Updated activity is applicable.
Custom Extensions Created, Deleted, Added, Updated, Removed All the activities are applicable for Custom Extension Name.
Segment Extension Added, Updated, Removed
Dialog—Entity Value Name Created, Updated, Deleted
Dialog—Entity Synonym Name Created, Updated, Deleted
Dialog—Intent Example Name Created, Updated, Deleted
Collections Created, Updated, Deleted All the activities are applicable for Name of that collection.
{: caption="Items and activity" caption-side="top"}

If an item was triggered by the API, the activity log shows the account owner of the API key, even if the key is shared with another person who is triggered the event. {: note}

What isn't included in the log

{: #activity-not-included}

These items aren't included in the activity log:

  • Copying an action from another assistant
  • Uploading actions, intents, entities aren't included as created
  • Changing actions global settings
  • Reverting a version to draft
  • Adding or deleting entity values and synonyms
  • Creating, updating, or deleting channel integrations
  • Creating, updating, or deleting custom extensions