diff --git a/src/components/FeathersErrorManager.vue b/src/components/FeathersErrorManager.vue
index 875ab978..e2298e54 100644
--- a/src/components/FeathersErrorManager.vue
+++ b/src/components/FeathersErrorManager.vue
@@ -17,7 +17,7 @@ import { BadRequest, NotAuthenticated, type FeathersError } from '@feathersjs/er
  */
 export type BadRequestData = { key?: string; message: string; label?: string }
 
-interface BadRequestWithData extends BadRequest {
+export interface BadRequestWithData extends BadRequest {
   data: any
 }
 
@@ -42,8 +42,6 @@ const errorMessages = computed<BadRequestData[]>(() => {
     return [{ key: 'Error', message: props.error.message }]
   } else if (props.error instanceof Error) {
     return [{ key: 'Error', message: props.error.message }]
-  } else {
-    console.warn('FeathersErrorManager@errorMessages: No error data found', props.error)
   }
   return []
 })
diff --git a/src/components/FeedbackForm.vue b/src/components/FeedbackForm.vue
new file mode 100644
index 00000000..80970c7d
--- /dev/null
+++ b/src/components/FeedbackForm.vue
@@ -0,0 +1,126 @@
+<template>
+  <form :class="['ChangePlanRequestForm', props.className]" @submit="handleOnSubmit">
+    <FeathersErrorManager :error="props.error" v-if="error" />
+    <h3 class="form-label font-size-inherit font-weight-bold mb-3">
+      {{ $t('label_type_of_issue') }}
+    </h3>
+    <section class="mb-2 d-flex flex-wrap gap-2 align-items-center">
+      <label
+        v-for="(availableIssue, i) in availableFeedbackOptions"
+        :key="availableIssue"
+        :class="[
+          'border rounded-md shadow-sm d-block py-2 pr-3 pl-2 d-flex ',
+          { active: form.issue === availableIssue }
+        ]"
+      >
+        <input
+          type="radio"
+          :name="'plan'"
+          :id="`feedback-form-${uniqueId}-${i}`"
+          :checked="form.issue === availableIssue"
+          @change="form.issue = availableIssue"
+        />
+        <div class="ml-2">
+          {{ $t('label_' + availableIssue) }}
+        </div>
+      </label>
+    </section>
+    <label :for="uniqueId" class="form-label font-size-inherit font-weight-bold">{{
+      $t('label_additional_details')
+    }}</label>
+    <p class="text-muted small">{{ $t('label_additional_details_hint') }}</p>
+    <textarea
+      class="form-control shadow-sm rounded-sm border"
+      :id="uniqueId"
+      v-model="form.content"
+      rows="3"
+      :class="{
+        'is-invalid': v$.content.$error,
+        'border-danger': v$.content.$error,
+        'border-success': !v$.content.$error
+      }"
+    >
+    </textarea>
+    <span v-if="v$.content.$error" class="text-danger">
+      {{ $t('label_max_length_exceeded') }}
+    </span>
+    <button
+      type="submit"
+      :disabled="!form.issue"
+      class="btn btn-outline-secondary btn-md px-4 rounded-sm border border-dark btn-block my-3"
+    >
+      <Icon name="sendMail" />
+      <span class="ml-2">Send feedback</span>
+    </button>
+  </form>
+</template>
+<script setup lang="ts">
+import type { FeathersError } from '@feathersjs/errors'
+import { computed, ref } from 'vue'
+import Icon from './base/Icon.vue'
+import FeathersErrorManager from './FeathersErrorManager.vue'
+import { AvailableFeedbackOptions } from '@/constants'
+import useVuelidate from '@vuelidate/core'
+import { maxLength, minLength } from '@vuelidate/validators'
+
+const uniqueId = ref<string>('feedbackform-' + Math.random().toString(36).substring(7))
+
+export interface FeedbackFormProps {
+  className?: string
+  availableFeedbackOptions?: typeof AvailableFeedbackOptions
+  error?: FeathersError | null
+}
+
+export interface FeedbackFormPayload {
+  issue: string
+  content: string
+}
+
+const form = ref<FeedbackFormPayload>({
+  issue: '',
+  content: ''
+})
+// Validation rules
+const rules = computed(() => ({
+  issue: { required: true, minLength: minLength(1) },
+  content: { maxLength: maxLength(500) }
+}))
+// Use Vuelidate
+const v$ = useVuelidate(rules, form)
+
+const props = withDefaults(defineProps<FeedbackFormProps>(), {
+  className: '',
+  availableFeedbackOptions: () => [...AvailableFeedbackOptions],
+  error: null
+})
+
+const emits = defineEmits(['submit'])
+
+const handleOnSubmit = (event: Event) => {
+  event.preventDefault()
+  v$.value.$validate() // Trigger validation
+  if (v$.value.$error) {
+    return
+  }
+  emits('submit', {
+    issue: form.value.issue,
+    content: form.value.content
+  } as FeedbackFormPayload)
+}
+</script>
+<i18n lang="json">
+{
+  "en": {
+    "label_ContentItemMetadataIssue": "Faulty or missing metadata",
+    "label_ContentItemFacsimileIssue": "Facsimile issue",
+    "label_ContentItemTranscriptionIssue": "Transcription issue",
+    "label_LayoutSegmentationIssue": "Wrong Facsimile Layout segmentation",
+    "label_DocumentLoadingIssue": "User interface issue",
+    "label_OtherIssue": "Other issue",
+    "label_type_of_issue": "What type of issue are you experiencing?",
+    "label_additional_details": "Additional details (optional)",
+    "label_additional_details_hint": "(Provide any extra information that might help us understand the issue better.)",
+    "label_max_length_exceeded": "The content exceeds the maximum length of 500 characters."
+  }
+}
+</i18n>
diff --git a/src/components/FeedbackModal.vue b/src/components/FeedbackModal.vue
new file mode 100644
index 00000000..497e8080
--- /dev/null
+++ b/src/components/FeedbackModal.vue
@@ -0,0 +1,115 @@
+<template>
+  <Modal
+    :show="isVisible"
+    :title="title"
+    modalClass="ChangePlanModal"
+    :dialogClass="props.dialogClass"
+    @close="dismiss"
+    @confirm="confirm"
+    hideBackdrop
+  >
+    <LoadingBlock :height="100" v-if="isLoading" label="please wait ...."> </LoadingBlock>
+    <div v-if="!feedbackFormError && errorMessages.length">
+      <h3 class="form-label font-size-inherit font-weight-bold mb-3">
+        Errors that will be reported
+      </h3>
+      <ul>
+        <li v-for="(d, index) in errorMessages" :key="index">
+          {{ d }}
+          <b>{{ d.message }}</b
+          ><br />id: {{ d.id }} <br />code: {{ d.code }}
+          {{ d.route }}
+        </li>
+      </ul>
+    </div>
+    <FeedbackForm
+      v-if="!isLoading"
+      class="mt-2"
+      @submit="handleSubmit"
+      :error="feedbackFormError"
+    />
+    <template v-slot:modal-footer>
+      <button type="button" class="btn btn-sm btn-outline-secondary" @click="dismiss">close</button>
+    </template>
+  </Modal>
+</template>
+<script setup lang="ts">
+import Modal from './base/Modal.vue'
+import LoadingBlock from './LoadingBlock.vue'
+import FeedbackForm from './FeedbackForm.vue'
+import type { FeedbackFormPayload } from './FeedbackForm.vue'
+import { computed } from 'vue'
+import { BadRequestWithData } from './FeathersErrorManager.vue'
+import { useRoute } from 'vue-router'
+
+export interface FeedbackFormPayloadWithRoute extends FeedbackFormPayload {
+  route: {
+    fullPath: string
+    params: Record<string, any>
+    query: Record<string, any>
+    name: string | null
+  }
+  errorMessages: {
+    id: string
+    code: number
+    name: string
+    message: string
+    route: string[]
+  }[]
+}
+
+const props = withDefaults(
+  defineProps<{
+    dialogClass?: string
+    title?: string
+    isVisible?: boolean
+    errorCode?: string
+    isLoading?: boolean
+    errorMessages?: {
+      id: string
+      code: number
+      name: string
+      message: string
+      route: string[]
+    }[]
+  }>(),
+  {
+    dialogClass: 'modal-dialog-scrollable modal-md',
+    isLoading: false,
+    errorMessages: () => []
+  }
+)
+const emit = defineEmits(['dismiss', 'confirm', 'submit'])
+const route = useRoute()
+const feedbackFormError = computed(() => {
+  if (!props.errorMessages.length) return null
+  // only forward 'feedback' service related error
+  if ((props.errorMessages[0] as unknown as BadRequestWithData)?.data) {
+    return props.errorMessages[0] as unknown as BadRequestWithData
+  }
+  return null
+})
+const dismiss = () => {
+  console.debug('[FeedbackModal] dismiss')
+  emit('dismiss')
+}
+const confirm = () => {
+  console.debug('[FeedbackModal] confirm')
+  emit('confirm')
+}
+
+const handleSubmit = (payload: FeedbackFormPayload) => {
+  const payloadWithRoute: FeedbackFormPayloadWithRoute = {
+    ...payload,
+    route: {
+      fullPath: route.fullPath,
+      params: route.params,
+      query: route.query,
+      name: route.name as string | null
+    },
+    errorMessages: props.errorMessages
+  }
+  console.debug('[FeedbackModal] handleSubmit', payloadWithRoute)
+  emit('submit', payloadWithRoute)
+}
+</script>
diff --git a/src/components/Modals.vue b/src/components/Modals.vue
index 19e93412..68460b64 100644
--- a/src/components/Modals.vue
+++ b/src/components/Modals.vue
@@ -141,6 +141,14 @@
         fetchCorpusOverviewResponse.status === 'idle'
       "
     />
+    <FeedbackModal
+      :title="$t('label_feedback_modal')"
+      :isVisible="view === ViewFeedback"
+      @dismiss="() => resetView()"
+      @submit="createFeedback"
+      :errorMessages="errorMessages"
+      :is-loading="feedbackCollectorResponse.status === 'loading'"
+    ></FeedbackModal>
   </div>
 </template>
 
@@ -162,16 +170,18 @@ import {
   ViewUserRequests,
   ViewConfirmChangePlanRequest,
   ViewInfoModal,
-  ViewCorpusOverview
+  ViewCorpusOverview,
+  ViewFeedback
 } from '@/constants'
 import { useViewsStore } from '@/stores/views'
 import {
   userChangePlanRequest as userChangePlanRequestService,
   termsOfUse as termsOfUseService,
   userRequests as userRequestsService,
-  subscriptionDatasets as subscriptionDatasetsService
+  subscriptionDatasets as subscriptionDatasetsService,
+  feedback as feedbackService
 } from '@/services'
-import type { FeathersError } from '@feathersjs/errors'
+import { BadRequest, type FeathersError } from '@feathersjs/errors'
 import { useUserStore } from '@/stores/user'
 import { AvailablePlans, PlanLabels } from '@/constants'
 import TermsOfUseStatus from './TermsOfUseStatus.vue'
@@ -183,9 +193,13 @@ import CorpusOverviewModal from './CorpusOverviewModal.vue'
 import type { Dataset } from './CorpusOverviewModal.vue'
 import PlansModal from './PlansModal.vue'
 import axios from 'axios'
+import FeedbackModal from './FeedbackModal.vue'
+import { FeedbackFormPayload } from './FeedbackForm.vue'
+import { useNotificationsStore } from '@/stores/notifications'
 
 const store = useViewsStore()
 const userStore = useUserStore()
+const notificationsStore = useNotificationsStore()
 const userPlan = computed(() => userStore.userPlan)
 const bitmap = computed(() => {
   const base64String = userStore.bitmap
@@ -201,6 +215,12 @@ const bitmap = computed(() => {
 const view = ref<(typeof Views)[number] | null>(store.view)
 const isLoading = ref(false)
 const isLoggedIn = computed(() => !!userStore.userData)
+const errorMessages = computed(() => {
+  if (feedbackCollectorResponse.value.status === 'error') {
+    return [new BadRequest('Error', feedbackCollectorResponse.value.data)]
+  }
+  return notificationsStore.errorMessages
+})
 // date of accepting the ToU on localStorage
 const acceptTermsDateOnLocalStorage = computed(() => userStore.acceptTermsDateOnLocalStorage)
 // date of accepting the ToU on current store (sort of cached value)
@@ -214,6 +234,14 @@ const userChangePlanRequestResponse = ref<{
   data: null
 })
 
+const feedbackCollectorResponse = ref<{
+  data: any
+  status: 'idle' | 'loading' | 'success' | 'error'
+}>({
+  status: 'idle',
+  data: null
+})
+
 const termsOfUseResponse = ref<{
   data: TermsOfUse
   status: 'idle' | 'loading' | 'success' | 'error'
@@ -461,6 +489,24 @@ const patchCurrentPlanChangeRequest = async ({ plan }) => {
     })
 }
 
+const createFeedback = async (payload: FeedbackFormPayload) => {
+  console.debug('[FeedbackModal] @createFeedback', payload)
+  feedbackCollectorResponse.value = { data: null, status: 'loading' }
+  await feedbackService
+    .create(payload, {
+      ignoreErrors: true
+    })
+    .then(data => {
+      console.info('[FeedbackModal] Feedback sent successfully. data:', data)
+      store.view = null
+      feedbackCollectorResponse.value = { data, status: 'success' }
+    })
+    .catch((err: FeathersError) => {
+      console.error('[FeedbackModal] create', err.message, err.data)
+      feedbackCollectorResponse.value = { data: err.data, status: 'error' }
+    })
+}
+
 const fetchUserRequest = async () => {
   console.debug('[Modals] fetchUserRequest')
   // load current status
@@ -522,6 +568,7 @@ onMounted(() => {
       "verbose_info_label": "[staff only] Verbose Info",
       "not_accepted_local_label": "Not accepted on this device",
       "not_accepted_on_db_label": "Not accepted on the server",
+      "label_feedback_modal": "Help us improve Impresso",
     }
   }
 </i18n>
diff --git a/src/components/UserArea.vue b/src/components/UserArea.vue
index 7556d7a0..8566d13e 100644
--- a/src/components/UserArea.vue
+++ b/src/components/UserArea.vue
@@ -55,6 +55,9 @@
     <b-dropdown-item v-if="user && user.isStaff" v-on:click="send_update_bitmap()">{{
       $t('send_update_bitmap')
     }}</b-dropdown-item>
+    <LinkToModal v-if="user && user.isStaff" class="dropdown-item" :view="ViewFeedback">
+      {{ $t('label_feedback') }}
+    </LinkToModal>
     <b-dropdown-item
       target="_blank"
       href="https://join.slack.com/t/impresso-community/shared_invite/enQtNTg5MzY2NDg2NTAyLTdiMmI2ZWU5ZjliNGNjN2M4NTgxM2UzOTQyYTkxYWU4MTgwN2I1MzQxMzg3N2Y0NGU3OGFjMzFmMGIyNGRlZmQ"
@@ -78,7 +81,8 @@ import {
   ViewInfoModal,
   // ViewUserRequests,
   // ViewPlans
-  ViewCorpusOverview
+  ViewCorpusOverview,
+  ViewFeedback
 } from '@/constants'
 import Icon from './base/Icon.vue'
 import { jobs as jobsService, termsOfUse as termsOfUseService } from '@/services'
@@ -135,6 +139,7 @@ const send_update_bitmap = async () => {
     "label_verbose_info": "Settings",
     "label_plans": "Plans",
     "label_corpus_overview": "Corpus Overview",
+    "label_feedback": "[staff only] Feedback",
     "logout": "Logout",
     "join_slack_channel": "Join Slack Channel",
     "current_version": "Current version: {version}",
diff --git a/src/components/stories/FeedbackModal.stories.ts b/src/components/stories/FeedbackModal.stories.ts
new file mode 100644
index 00000000..a1a3e6f9
--- /dev/null
+++ b/src/components/stories/FeedbackModal.stories.ts
@@ -0,0 +1,63 @@
+import type { Meta, StoryObj } from '@storybook/vue3'
+import FeedbackModal from '@/components/FeedbackModal.vue'
+import { vueRouter } from 'storybook-vue3-router'
+import { ref } from 'vue'
+import { action } from '@storybook/addon-actions'
+
+const meta: Meta<typeof FeedbackModal> = {
+  title: 'Components/FeedbackModal',
+  component: FeedbackModal,
+  tags: ['autodocs'],
+  render: args => {
+    return {
+      setup() {
+        const handleSubmit = action('submit')
+        return { args, handleSubmit }
+      },
+      components: { FeedbackModal },
+      template: `
+      <div style="height: 600px; width: 100%">
+        <FeedbackModal v-bind="args" @submit="handleSubmit"></FeedbackModal>
+        
+      </div>
+      `
+    }
+  }
+}
+
+export default meta
+
+type Story = StoryObj<typeof meta>
+
+export const Default: Story = {
+  args: {
+    isVisible: true,
+    isLoading: false,
+    title: 'Help us improve Impresso'
+  }
+}
+Default.decorators = [
+  /* this is the basic setup with no params passed to the decorator */
+  vueRouter()
+]
+
+export const WithErrors: Story = {
+  args: {
+    isVisible: true,
+    title: 'Help us improve Impresso',
+    errorMessages: [
+      {
+        id: '019029302019201',
+        message: 'Something went wrong',
+        code: 400,
+        name: 'BadRequest',
+        route: ['feedback.create']
+      }
+    ]
+  }
+}
+
+WithErrors.decorators = [
+  /* this is the basic setup with no params passed to the decorator */
+  vueRouter()
+]
diff --git a/src/constants.ts b/src/constants.ts
index a812c68b..502947f6 100644
--- a/src/constants.ts
+++ b/src/constants.ts
@@ -32,11 +32,28 @@ export const ViewInfoModal = 'info-modal'
 export const ViewUserRequests = 'user-requests'
 export const ViewPlans = 'plans'
 export const ViewCorpusOverview = 'corpus-overview'
+export const ViewFeedback = 'feedback'
 export const Views: string[] = [
   ViewTermsOfUse,
   ViewChangePlanRequest,
   ViewConfirmChangePlanRequest,
   ViewUserRequests,
   ViewPlans,
-  ViewCorpusOverview
+  ViewCorpusOverview,
+  ViewFeedback
+]
+
+const FeedbackOptionContentItemMetadataIssue = 'ContentItemMetadataIssue'
+const FeedbackOptionContentItemFacsimileIssue = 'ContentItemFacsimileIssue'
+const FeedbackOptionContentItemTranscriptionIssue = 'ContentItemTranscriptionIssue'
+const FeedbackOptionLayoutSegmentationIssue = 'LayoutSegmentationIssue'
+const FeedbackOptionDocumentLoadingIssue = 'DocumentLoadingIssue'
+const FeedbackOptionOtherIssue = 'OtherIssue'
+export const AvailableFeedbackOptions = [
+  FeedbackOptionContentItemMetadataIssue,
+  FeedbackOptionContentItemFacsimileIssue,
+  FeedbackOptionContentItemTranscriptionIssue,
+  FeedbackOptionLayoutSegmentationIssue,
+  FeedbackOptionDocumentLoadingIssue,
+  FeedbackOptionOtherIssue
 ]
diff --git a/src/services/index.ts b/src/services/index.ts
index 245489ec..6fcea99c 100644
--- a/src/services/index.ts
+++ b/src/services/index.ts
@@ -190,6 +190,7 @@ export const termsOfUse = app.service('terms-of-use')
 export const userChangePlanRequest = app.service('user-change-plan-request')
 export const userRequests = app.service('user-requests')
 export const subscriptionDatasets = app.service('subscriptions')
+export const feedback = app.service('feedback-collector')
 
 export const MIDDLELAYER_API = import.meta.env.VITE_MIDDLELAYER_API
 export const MIDDLELAYER_MEDIA_PATH = import.meta.env.VITE_MIDDLELAYER_MEDIA_PATH