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Recording in WAV format fails when sending a DTMF tone #201

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juansalvatella opened this issue Jul 13, 2023 · 2 comments
Open

Recording in WAV format fails when sending a DTMF tone #201

juansalvatella opened this issue Jul 13, 2023 · 2 comments

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@juansalvatella
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Hi @xquanluu, I'm testing recording with WAV format and it seems to be working all fine unless a DTMF code is sent. I've created a sample app at "https://public-apps.dev.bookline.io/hello" to reproduce the issue.

If you place a call with this app without pressing any DMTF code it's OK. If you place a call with this app and you press any digit at any time the recording is not created but I'm unable to see any error logs on the feature-server. Any hints on what we could troubleshoot here?

@juansalvatella juansalvatella changed the title Record to WAV fails when sending a DTMF tone Recording in WAV format fails when sending a DTMF tone Jul 13, 2023
@xquanluu
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Hi @juansalvatella

Thank you so much for helping me on this.
Screenshot 2023-07-17 at 06 58 30

I have played with your sample app and still I can record wav file, overlay STT still work and show the DTMF I pressed.
Can I somehow have access to your test server by ssh and portal? I will help me a lot.

@davehorton
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Is it possible this is related to this issue (since fixed)?

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