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Unable to connect #1071

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mcelligott56 opened this issue Sep 7, 2021 · 8 comments
Closed

Unable to connect #1071

mcelligott56 opened this issue Sep 7, 2021 · 8 comments

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@mcelligott56
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mcelligott56 commented Sep 7, 2021

Before you report your issue, please consider perusing the FAQ and searching the issues page to see if it has already been reported.

Expected behaviour

Actual behaviour

When I try to back up my messages, I get an error saying unable to connect.

Steps to reproduce the behaviour

Please specify the following:

  • Android version
    My android version is 11
  • Phone model / brand
    I have the Samsung galaxy s20 plus
  • SMS Backup+ version installed
    The app version is 1.5.11
  • Messaging app
    I use messages to send SMS and MMS.

Screenshot_20210907-150054_SMS Backup+
Screenshot_20210907-150054_SMS Backup+
Screenshot_20210907-150102_SMS Backup+

@kurahaupo
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Unable to resolve host "imap.google.com": No address associated with hostname

It appears that Google have discontinued that name. (Geeze, thanks for letting us know...)

Change it to imap.gmail.com instead.

@JerryTg
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JerryTg commented Dec 29, 2021

Is the APP still working with google email?
I have tried to backup my SMS/MMS, with various settings mentioned here, with no success.

Android version: 10
Samsung Galaxy Note 9
The app version is 1.5.11
Using Messages
When I try to connect,

"This app is blocked
This app tried to access sensitive info in your google Account. To keep your account safe, Google blocked access"

I used the updated IMAP address:
imap.gmail.com:993
used the google generated 16-digit app password

@kurahaupo
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@JerryTg yes it still works for me.

When did you first install the app?

@kurahaupo
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@JerryTg your issue appears to be a duplicate of #1046.

@mcelligott56
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mcelligott56 commented Dec 30, 2021 via email

@kurahaupo
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@mcelligott56 Did changing the imap hostname resolve this issue?

@JerryTg
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JerryTg commented Dec 30, 2021 via email

@mcelligott56
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mcelligott56 commented Dec 30, 2021 via email

Repository owner locked as resolved and limited conversation to collaborators Dec 30, 2021
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3 participants