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This is a bug, not a question or a configuration issue; Please visit our forum or chat rooms first to troubleshoot with volunteers, before creating a report. The links can be found here.
This issue is not already reported on GitHub(I've searched it).
I'm using an up to date version of Jellyfin Server stable, unstable or master; We generally do not support previous older versions. If possible, please update to the latest version before opening an issue.
This report addresses only a single issue; If you encounter multiple issues, kindly create separate reports for each one.
Description of the bug
I'm trying to play 2 videos which both have FLAC 7.1 audio on them but jellyfin keeps crashing trying to play the audio. With one of them, it plays for a few seconds then crashes (if you go back it stops at the same exact time), usually by reverting to the first audio in the list but sometimes it gives up after "too many errors" and throws you back to the menu. With the other movie file I have, it refuses to play anything at all.
Reproduction steps
Using the Jellyfin Android app.
What is the current bug behavior?
Movie stops playing the audio every few seconds or not at all.
This issue respects the following points:
Description of the bug
I'm trying to play 2 videos which both have FLAC 7.1 audio on them but jellyfin keeps crashing trying to play the audio. With one of them, it plays for a few seconds then crashes (if you go back it stops at the same exact time), usually by reverting to the first audio in the list but sometimes it gives up after "too many errors" and throws you back to the menu. With the other movie file I have, it refuses to play anything at all.
Reproduction steps
Using the Jellyfin Android app.
What is the current bug behavior?
Movie stops playing the audio every few seconds or not at all.
What is the expected correct behavior?
Movie plays without any issues.
Jellyfin Server version
10.9.9+
Specify commit id
No response
Specify unstable release number
No response
Specify version number
No response
Specify the build version
10.9.9
Environment
Jellyfin logs
FFmpeg logs
No response
Client / Browser logs
No response
Relevant screenshots or videos
No response
Additional information
Could it be fixed by jellyfin/jellyfin#11399 ?
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