Playback Issues with Jellyfin Tizen Client on Samsung TVs #289
Comments
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What is in the Ffmpeg logs? |
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I played this for around 1:30 minutes and the frame struck for around 2-4 seconds once while playing. |
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The log looks fine. Could this be a network problem? Do you have a video with such a high bitrate that works? What is in the Ffmpeg log when you limit bitrate? |
It's not a network problem as other media files are playing fine. Additionally, the same media file plays properly on my Mac through the Jellyfin media player or a browser. My TV is connected via Wi-Fi with a speed of around 200 Mbps, so network speed shouldn't be an issue. I do use a reverse proxy on my server, but that shouldn't affect playback either.
I'll try testing with other media files that have higher bitrates to see if the same issue occurs.
When I limit the bitrate, it starts transcoding, but I don't see any errors in the Ffmpeg logs. I'm not sure if I'm allowed to attach a media picture here, but if it's permitted, I tried to capture the moments where the pixels turn purple, green, etc. |
Look not only for errors - the transcoding rate must be high enough. You can also try setting the resolution limit.
Depends on the content. If it's not NSFW, I think it's perfectly fine to post a screenshot or short video clip to show the problem. |
I changed the quality to 1080p 20Mbps which starts transcoding. Mostly faced stuttering, frame stuck issue. I tried to find some other media files in my library with higher bitrate but only found this one, and this is what I observed: Also I found one media with less bitrate which is direct streaming on both the devices and that's stutter as well.
I've attached some photos in case my explanation isn't clear. |
Could you post Ffmpeg log for this? At this point, I don't know why HDR doesn't work in HLS-TS. You can try enabling Insane idea. Could you try setting maximum audio channels to |
ffmpeg.log
I already tried both the settings, doesn't work for me. Enabling Prefer fMP4 straight up doesn't play any media. Setting audio channel to stereo results in same stutter issue. |
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I have personally also noticed this behaviour. From what I've gathered, it happens with files with a lot of subtitles. Playing anything with a lot of subtitles creates this behaviour for me, the freezing/stuttering/artifacting happens when a new subtitle is supposed to be shown. Using external subtitles doesn't help. Using the subtitle extractor plugin doesn't help. It seems that either the hardware on the TV, or the application itself, cannot handle a lot of subtitle streams at once. Let me know if I can provide any further information or can help in any way. I've tried everything I can that's possible within settings/subtitle handling that I can, but have not been able to resolve the issue. |
Thank you for this. This problem was driving me crazy. In my setup artifacts occurs with web-dl releases (lots of subs) after some minutes |
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I tried the problematic files with Plex and it has to transcode, even with video, audio and conteiner compatible with the player. On server I see the message "cannot direct play with protocol: http, codec: hvec. Reason: Stream count exceeds 30 streams”. But if I select the option to force direct play, it will works without trancode. I don't know it is a tizen limitaion or plex limitation, but I think this can be related to the problem |
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Hey!
I am experiencing playback issues on two Samsung TVs where I have installed the Jellyfin client. While most media play without any problems, there are certain files where I encounter frame stuttering. Specifically, the video freezes for 1-2 seconds, although the subtitles continue to change and the playback bar progresses normally. Additionally, during these interruptions, I sometimes observe that half of the screen turns purple, green, or displays other color distortions. I have observed the following logs on my Jellyfin server during these media playback:
Notably, no transcoding is occurring, and forcing transcoding by lowering the bitrate does not resolve the problem.
For easy installation I have download the jellyfin tizen client from https://github.com/jeppevinkel/jellyfin-tizen-builds
Attaching some of the media in which issues are seen:
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