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(Sorry for opening this issue here. I can't find a proper way to report a bug for the web flow)
When initiating a Klarna Payment through the iOS Stripe PaymenSheet and choosing "pay by bank" Klarna attempts to open a new tab for the banking login in the in-app-browser, which does not succeed. Instead, you're redirected in the same tab. After the banking login you're stuck on a "please close this tab" screen (see attached). You can only close the whole window which cancels the payment.
This problem appeared for our customers a few weeks ago. I believe there have been some changes on your (Klarna's) side, causing this. It may only be related to certain banks. For what it's worth, I can reproduce the issue 100% with N26.
Many users can not complete the payment or approve the payment (out of band) in their banking app, which will not notify Stripe and finally results in a "Technical problem with your payment" email from Klarna.
I realise that this is an issue with the Stripe PaymenSheet and their in-app-browser, but I believe the root cause is that Klarna tries to open a new tab - which, even if it works in a browser - is utterly confusing.
Hi @phoboslab, although this is not an issue about our SDK I notified the teams owning this part of the purchase flow internally to notify here once they have an update regarding this issue you are facing with the Stripe SDK.
(Sorry for opening this issue here. I can't find a proper way to report a bug for the web flow)
When initiating a Klarna Payment through the iOS Stripe PaymenSheet and choosing "pay by bank" Klarna attempts to open a new tab for the banking login in the in-app-browser, which does not succeed. Instead, you're redirected in the same tab. After the banking login you're stuck on a "please close this tab" screen (see attached). You can only close the whole window which cancels the payment.
This problem appeared for our customers a few weeks ago. I believe there have been some changes on your (Klarna's) side, causing this. It may only be related to certain banks. For what it's worth, I can reproduce the issue 100% with N26.
Many users can not complete the payment or approve the payment (out of band) in their banking app, which will not notify Stripe and finally results in a "Technical problem with your payment" email from Klarna.
I realise that this is an issue with the Stripe PaymenSheet and their in-app-browser, but I believe the root cause is that Klarna tries to open a new tab - which, even if it works in a browser - is utterly confusing.
Same issue in Stripe-iOS SDK: stripe/stripe-ios#4356
Happy to share a complete video recording of the bug privately.
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