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[bug]: Lost Issues Content After Reinstalling Makeplane #6455
Comments
I can't confirm your issue. I recently "reinstalled" plane, and my database was not really external, was just created as a volume on Docker Compose. The persistance worked just fine. Can you really provide the full steps to reproduce your issue? On top of that, of course that the lost data is your responsibility and only yours. Plane team won't help you recover the data, since it's simply a Postgres external database. Did you take your backups? If not, you're on your own. |
Hey @umlumpa, we couldn't reproduce this issue on our end. Could you please share the steps you followed to reinstall Plane? Also, since you're using an external Postgres and Minio, please double-check that you provided the correct database and Minio URLs during the reinstallation. |
I have also had the same bug twice. But in the pages and not in the issues themselves. The version history is also no longer visible there. Here is my config
For reproduction: show Migration Log
show Plane-MINIO logs
show Plane-DB log
If you still need a log from the other containers, please let me know. |
some news on this? |
Is there an existing issue for this?
Current behavior
I encountered an issue after reinstalling Makeplane. The issues content seems to be lost. I would like to understand why this happened and how it can be resolved.
Steps to reproduce
Problem: Lost Issues Content After Reinstalling Makeplane
Description
Hello, team! I encountered an issue after reinstalling Makeplane. The issues content seems to be lost. I would like to understand why this happened and how it can be resolved.
Details
Steps to Reproduce
Expected Behavior
The issues content should persist after reinstalling Makeplane, especially since MinIO and Postgres are configured as external.
Actual Behavior
The issues content is lost after the reinstall.
Additional Context
Looking forward to your support! Thank you.
Environment
Production
Browser
Google Chrome
Variant
Self-hosted
Version
0.24.0
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