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Connection problems with Enttec OpenDMX USB Interface #1666

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alessandrocaseti opened this issue Jan 12, 2025 · 0 comments
Open

Connection problems with Enttec OpenDMX USB Interface #1666

alessandrocaseti opened this issue Jan 12, 2025 · 0 comments

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@alessandrocaseti
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Describe the bug
QLC has some issues in connecting my Enttec OpenDMX USB interface. If the device is plugged in, QLC won't start at all. If disconnected, it will start but as soon as I plug the cable in it immediatly crashes. This only happens in version >= 4.13.0. I haven't tried on V5 but since it isn't stable I can't use it for my current projects. I tried 4.12.7 and had no issues at all.

To Reproduce
Steps to reproduce the behavior:

  1. Insert Enttec OpenDMX USB interface
  2. Open QLC Version >= 4.13.0
  3. Disconnect Enttec OpenDMX USB interface
  4. Re-open QLC and plug in the cable again

Temporary solution
From the forum, I found a temporary solution:

  1. Open Device Managment
  2. Disable and re-enable the device under USB Controllers
  3. Quickly open QLC

Desktop (please complete the following information):

  • OS: Windows 11 Version 23H2
  • QLC+ Version 4.13.1

Additional context
This bug has been reported from other users and additional context can be found here:
https://www.qlcplus.org/forum/viewtopic.php?t=17163
https://www.qlcplus.org/forum/viewtopic.php?t=17960
https://www.qlcplus.org/forum/viewtopic.php?t=17370
https://www.qlcplus.org/forum/viewtopic.php?t=18044

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