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MEGAsync does not support resume on download. #1042

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felixq opened this issue Jan 29, 2025 · 1 comment
Open

MEGAsync does not support resume on download. #1042

felixq opened this issue Jan 29, 2025 · 1 comment

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@felixq
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felixq commented Jan 29, 2025

I have a slow and unstable internet connection. When I send a file to download, it starts downloading, but if the connection is interrupted, the download restarts from the beginning.
It doesn't matter how much I've downloaded, 10 MB, 100 MB, etc., when it is interrupted, it starts from the beginning.
On one occasion when I was not looking it ended up using 1 GB to download a 200 MB file.

Using the web page, the download is more stable. If the connection is interrupted when it reconnects it continues approximately where it left off, only going back very slightly in what has been transferred up to that point.

Version: 5.6.1

@vtmateos
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Hi @felixq ,
Please reach our support team at https://mega.io/contact to provide logs and other related information so we can investigate the issue.
One more recommendation would be to upgrade to our latest version 5.7.1 from our website and perform the same tests.
Thanks.

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