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Mega client confuses internal moving of files for deletions #1044

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stani3 opened this issue Feb 8, 2025 · 1 comment
Open

Mega client confuses internal moving of files for deletions #1044

stani3 opened this issue Feb 8, 2025 · 1 comment

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@stani3
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stani3 commented Feb 8, 2025

In the current version 5.7.1 when you try to move from the windows client files from one folder to another, it confuses it for deletions and on the cloud it puts the files into the rubbish bin. On the windows client it shows the files as uploaded and synced but on the web version the folder is empty and the moved files are in the rubbish bin.

@vtmateos
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Hi @stani3 ,

Please reach our support team at https://mega.io/contact to provide logs and other related information about your issue. Once you have a ticket id, you can paste it here for reference.

In order to debug and investigate what is happening to you, log files and other information are strictly necessary and the best way to share them is through our support team.

Thanks.

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