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Description of the problem
If the SwagBonusSystem plugins from shopware is installed and a mollie payment fails the bonus points voucher are not restored in the basket.
The voucher are deleted from the failed order.
The points are not restored in the bonus account of the customer.
The entry in the table s_core_plugins_bonus_user_points_reasons stayed and are the only reference that a voucher is used that i could find. This table and data are in the backend menus unaccessable. So this is hard for user support to view and restore because this data is unaccessable. At least at our version of the bonus plugin or to my knowlage (older Version).
The text was updated successfully, but these errors were encountered:
Description of the problem
If the
SwagBonusSystem
plugins from shopware is installed and a mollie payment fails the bonus points voucher are not restored in the basket.The voucher are deleted from the failed order.
The points are not restored in the bonus account of the customer.
The entry in the table
s_core_plugins_bonus_user_points_reasons
stayed and are the only reference that a voucher is used that i could find. This table and data are in the backend menus unaccessable. So this is hard for user support to view and restore because this data is unaccessable. At least at our version of the bonus plugin or to my knowlage (older Version).The text was updated successfully, but these errors were encountered: