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[BUG] dashboard shows blank screen #8493

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emilyharris-cdph opened this issue Oct 4, 2024 · 1 comment
Open

[BUG] dashboard shows blank screen #8493

emilyharris-cdph opened this issue Oct 4, 2024 · 1 comment
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bug Something isn't working needs more info Requires more information from poster

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@emilyharris-cdph
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Describe the bug

The dashboard is not displaying anything. I am not sure it is connected to the data anymore

To Reproduce
Steps to reproduce the behavior:

  1. Go to 'https://pha-dashboards.aimsplatform.com/_dashboards/app/home#/'
  2. Click on 'Open Search Dashboards'
  3. Click on "Dashboard'
  4. Blank screen populates

Expected behavior
Once 'Dashboard' card is clicked a dashboard displaying eCR data for Chicago Department of public health should populate

OpenSearch Version
v 2.11.0

Dashboards Version
Unknown

Plugins

None applicable

Screenshots

If applicable, add screenshots to help explain your problem.

Host/Environment (please complete the following information):

  • OS: Windows 10 Enterprise, Version 22H2,
  • Browser and version: Google Chrome, Version 129.0.6668.70 (Official Build) (64-bit)

Additional context

Add any other context about the problem here.

@emilyharris-cdph emilyharris-cdph added bug Something isn't working untriaged labels Oct 4, 2024
@ananzh
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ananzh commented Oct 15, 2024

@emilyharris-cdph thanks for contacting us. I think there might be some network issue. I don't see any issue locally for 2.11.0. If the issue is repeated, could you provide us more info like HAR file or any error message in the console or network tab?

@joshuali925 joshuali925 changed the title [BUG] [BUG] dashboard shows blank screen Oct 16, 2024
@joshuali925 joshuali925 added needs more info Requires more information from poster and removed untriaged labels Oct 16, 2024
@joshuali925 joshuali925 self-assigned this Oct 16, 2024
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