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Slow sync after the Database Migration #1009

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Naima-Bashir opened this issue Aug 2, 2024 · 0 comments
Open

Slow sync after the Database Migration #1009

Naima-Bashir opened this issue Aug 2, 2024 · 0 comments
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@Naima-Bashir
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How do we replicate the bug?

The app does not fully complete syncing after 1270 clients on the apk that has the migration apk.

  • We conducted a sync process for a user with 1,340 clients. We successfully synced up to 715 clients during the call, which was notably faster than their usual experience on tablets. 1000 Hills mentioned waiting 4 days for a sync to complete during the weekend due to slow internet connectivity in their area. The sync rate began to decline once the number reached approximately 700 clients.
  • Server Logs: We examined the server logs for timeout errors but found none. We then demonstrated how to redirect the logcat streams to a file. Despite this, we found no errors or logs indicating a sync issue.
  • Conclusion: We recommended 1000 Hills continue to redirect error logs to a file for extended periods. This will help identify any issues occurring during the later stages of the sync process.
  • APK Versions: We also advised installing older APK versions to compare sync times with those created before the data migration work.

How is this feature expected to work?

Sync should complete.

Please Share other relevant information about the bug

No response

@Naima-Bashir Naima-Bashir added the Bug Report Something isn't working label Aug 2, 2024
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