Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Sketchup2022 crashes when loading Openstudio plugin 1.7 #143

Closed
Thickestman opened this issue Aug 28, 2024 · 4 comments
Closed

Sketchup2022 crashes when loading Openstudio plugin 1.7 #143

Thickestman opened this issue Aug 28, 2024 · 4 comments

Comments

@Thickestman
Copy link

Hi there,
I have been trying to load Openstudio plugin 1.7 in sketchup Pro 2022 but it has been crashing. what can i do to fix this issue?

@Thickestman
Copy link
Author

This happened on windows 11

@macumber
Copy link
Collaborator

macumber commented Sep 7, 2024

Thanks @Thickestman, which version of the OpenStudio Application did you point your plug-in at? If you tried to use OpenStudio Application 1.8.0 higher with SketchUp 2022 that would crash due to the incompatible Ruby versions. You can see the version compatibility matrix at https://github.com/openstudiocoalition/OpenStudioApplication/wiki/OpenStudio-Application-Version-Compatibility-Matrix

I added some code in https://github.com/openstudiocoalition/openstudio-sketchup-plugin/releases/tag/v1.8.0-rc.2 that will prevent suggesting an incompatible version of the OpenStudio Application when users first install the plug-in on a new version of SketchUp.

@Thickestman
Copy link
Author

Thank you @macumber I was using OpenStudio v1.7.2. Just few minutes ago, I uninstalled the SketchUp 2022 and the OpenStudio, then deleted the files from program file. I installed both SketchUp 2022 and Openstudio v1.7.2 after which I loaded the SketchUp plugin v1.7.0 again and it worked fine.
However, I tried to check if the Building Component Library functionality is working by going to Components & Measures / Find Measures then Reporting > QAQC > OpenStudio Results and download. The OpenStudio Results boxes are not active and cannot be downloaded. It says "This measures requires a newer version of OpenStudio"
Screen 2
Screen 1

@macumber
Copy link
Collaborator

macumber commented Sep 8, 2024

Thanks @Thickestman, that is a known issue for now because NREL made non-backwards compatible changes to many measures when updating the OS SDK to 3.8.0. See the workaround suggested at openstudiocoalition/OpenStudioApplication#751 for a possible workaround.

@macumber macumber closed this as completed Sep 8, 2024
Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
None yet
Projects
None yet
Development

No branches or pull requests

2 participants