diff --git a/docs/order-fulfillment/index.md b/docs/order-fulfillment/index.md index 92382e1..d21ee27 100644 --- a/docs/order-fulfillment/index.md +++ b/docs/order-fulfillment/index.md @@ -4,8 +4,9 @@ 1. Review the `Opulo Shopify Store - Coefficient Data Steam` for orders that are eligible for fulfillment. The following criteria must be met: - - Every line item in the `order` must have an `Est Ship Date` value that's no later than Friday of the given production week - - All of the line items within the order number must have one of the following fulfillment statuses: + - Every line item in the `order` must have an `Est Ship Date` **value that's no later than Friday of the given production week +** +- All of the line items within the order number must have one of the following fulfillment statuses: - `UNFULFILLED - PAID` - `UNFULFILLED - PENDING` - `UNFULFILLED - PARTIALLY REFUNDED` @@ -77,6 +78,23 @@ - This will help prevent shipping customers more or less than of what they paid for - Check-off and write in your initials on the printed `Order-Packing-Checklist` **each time an order is packaged and taped shut** +### Additional Guidelines for Packaging + +- Orders with line-items that have multiple Est. Ship Dates: + - When packaging an `order` it is critical to check `Coefficient ` for what `build number`/`Est-Ship-Date` the items in an `order` should be from + + - Example 1) If there's 10pcs of `SKU-9999` made "this week" and 15pcs of `SKU-9999` made "last week" still here, the two batches must go with the exact orders they were prescribed to + + - Example 2) In the image shown below, there is a LumenPnP that is produced the week of `2023-07-28` and it's packaged alongside a feeder 5pk and slot set made weeks prior. It would be important to ensure that this LumenPnP was packaged with these exact goods from the specified weeks. + + ![](multi-week-production.png) + +- Shipment comprised of two or more packages poly-strapped together: + - Adhere the shipping label and other documents to the largest package in the shipment + - Take care to avoid the shipping documents being obstructed by the poly-straps + - Write the `order number` onto the smaller boxes within the bundle using a large marker + - This is done to help the shipping carrier if the bundle breaks apart in transit + !!!note "The `Order-Packing-Checklist` lists what package type an order requires if you are unsure or found the shipping documents sorted into a vague pile" !!!warning "Serialization and OQC Form Requirements" diff --git a/docs/order-fulfillment/multi-week-production.png b/docs/order-fulfillment/multi-week-production.png new file mode 100644 index 0000000..5fe2f84 Binary files /dev/null and b/docs/order-fulfillment/multi-week-production.png differ diff --git a/docs/order-fulfillment/partially-complete-order.png b/docs/order-fulfillment/partially-complete-order.png new file mode 100644 index 0000000..77f8987 Binary files /dev/null and b/docs/order-fulfillment/partially-complete-order.png differ