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Problem to display map on mobile #73

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etagure opened this issue May 24, 2020 · 6 comments
Open

Problem to display map on mobile #73

etagure opened this issue May 24, 2020 · 6 comments

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@etagure
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etagure commented May 24, 2020

Hi I use your plugin on my site. Great job, thank you. I have problem when open K2 item from facebook link. On map place there is a error message
Here is link is open from facebook
https://www.infovodice.com/marketing/14491-konoba-intrada-pod-palicom-novog-sefa-ponovno-otvara-svoja-vrata.html?fbclid=IwAR3SmZHOx_nm_7o6eRYBflRHKFuReikaJn1mILh43ctXVmgAcQ4J9mPu3qQ

And here is error
https://1drv.ms/u/s!AtIPqNV3At5ehOB9unqEIKJ8RGipmA

Thank you

@petkivim
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petkivim commented May 29, 2020

Hi @etagure

Thank you for your message. It's nice to hear that you're using the Embed Google Map plugin.

Unfortunately, I wasn't able to reproduce the error. Could you please provide detailed steps how to reproduce it? When I open the link you provided, the map is rendered normally.

Regards,
Petteri

@MassEast
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MassEast commented Mar 1, 2021

I am experiencing the same problem since some time (sadly can not tell since when exactly).
I tried switching Load asynchronously and HTTPS on/off but nothing helps.
It's working correctly on every desktop browser, but not on mobile, where it looks like this and says "Google has declined the connection":
Screenshot_20210301_135258_com android chrome
URL: https://agrarservice-ellermann.de/

@petkivim
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petkivim commented Mar 6, 2021

Unfortunately, I wasn't able to reproduce the issue with two Android devices. It may a temporary issue on Google Maps side that occurs every now and then.

Currently you're using the Google Maps mode. You could try switching to the Google Maps Embed API mode and see if it helps. However, before switching the mode, you must create an API key for the Google Maps Embed API. Instructions can be found here.

@MassEast
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MassEast commented Mar 7, 2021

That's weird. It seems like it's only not working on my Honor phone. On all my other devices it's working.

I'd love to try the API method, but I guess that's not free anymore, is it?

@petkivim
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petkivim commented Mar 7, 2021

That really is weird since I wasn't able to reproduce the problem with two Honor phones. On my Honor phones (Honor 6, Honor 9) it worked normally.

It seems that a billing account is required, but there's a free quota included in it. Therefore, creating a billing account doesn't automatically start generating costs. Might be worth checking out in more detail.

Billing setup is required for each project, but you will only be charged if a project exceeds its free quota.

To offset initial usage costs, Google Cloud offers a $300 free trial and Google Maps Platform features a recurring $200 monthly credit.

@MassEast
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Even more freaky then. I tested it on an Honor 9 too, via WLAN and also mobile. Anyway, I replaced the Honor phone now (not because of this issue) and on my new realme phone: no problems. Really don't know what was up with this Honor phone.

Thanks for the info bout the API method; but I will stick to the original one :)

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