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Cannot login using 'basic user' planet credentials (withplanet.co account) #87

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ThiashaV opened this issue Dec 12, 2022 · 3 comments
Open

Cannot login using 'basic user' planet credentials (withplanet.co account) #87

ThiashaV opened this issue Dec 12, 2022 · 3 comments

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@ThiashaV
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Whenever we login with our withplanet.co credentials which is a 'basic user' account according to the planet site, log in fails.

"Login failed!

500: {"errors":null,"message":"An unexpected error occurred: TRACE-ID 8f814d24-f18b-4866-b97d-02006f918619","status":500,"success":false}"

windows:
qgis-ltr-bin_AjfBNjkU11

Linux:
PID5_UnableToLogin

@vermeulendivan @Samweli
@john-dupuy
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@vermeulendivan @ThiashaV is this one still an issue? There was a brief outage before the holidays that could have caused this.

@vermeulendivan
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@ThiashaV Did you have a look at this one again? John said it might have been a temporary issue unrelated to the plugin.

@vermeulendivan vermeulendivan mentioned this issue Jan 17, 2023
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@ThiashaV
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ThiashaV commented Jan 17, 2023 •
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Still unable to login to the plugin using personal planet account credentials
image

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3 participants
@john-dupuy @vermeulendivan @ThiashaV