From a345dba98e53a532a117e27a081643c3da01d41a Mon Sep 17 00:00:00 2001 From: Thierry Bugier Date: Mon, 25 Sep 2023 11:08:15 +0200 Subject: [PATCH] docs(formanswer): ehnance function description --- inc/formanswer.class.php | 5 +++++ 1 file changed, 5 insertions(+) diff --git a/inc/formanswer.class.php b/inc/formanswer.class.php index 84528576b..bcf27ea8c 100644 --- a/inc/formanswer.class.php +++ b/inc/formanswer.class.php @@ -1951,6 +1951,11 @@ public function getGeneratedTargets($itemtypes = []): array { * and the status of the ticket under process. The matrix below is subjective * and is designed in a way to give priority to requester's action. * + * The function traverses all generated tickets and computes a temporary status + * fron the previous temporary status and the ticket being processed. + * When all tickets are processed, the final status is known. + * + * * Status of the ticket under process * +----------+-- -------+---------+---------+--------+--------+ * | INCOMING | ASSIGNED | PLANNED | WAITING | SOLVED | CLOSED