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This repository has been archived by the owner on Mar 17, 2021. It is now read-only.
Issue problem: Starter-us-east-2a cluster accounts are unable to pull project files.
After the IDE loads the project structure is empty, suggesting that you import files and sometimes an error with public key import pointing to a route with 503 error appears in che master logs.
This behaviour was observed on multiple accounts both on production and prod-preview.
After you're redirected to a running IDE, the project tab is empty
Runtime:
runtime used:
minishift (include output of minishift version)
OpenShift.io
Openshift Container Platform (include output of oc version)
{"@timestamp":"2019-02-13T13:08:44.647+00:00","@version":1,"message":"Workspace 'tdancs-preview:wksp-9inp' with id 'workspacevdxwy02pex95abnr' started by user 'tdancs-preview'","logger_name":"org.eclipse.che.api.workspace.server.WorkspaceRuntimes","thread_name":"WorkspaceSharedPool-0","level":"INFO","level_value":20000,"identity_id":"9349415e-21b8-43e9-a3dd-31079b02d61a"}
{"@timestamp":"2019-02-13T13:08:44.763+00:00","@version":1,"message":"Unable to inject workspace workspacevdxwy02pex95abnr public keys. Error: java.io.IOException: Failed access: https://routel2w19nop-tdancs-preview2-che.b542.starter-us-east-2a.openshiftapps.com/process?token, method: POST, response code: 503, message: <html>\n <head>\n <meta name=\"viewport\" content=\"width=device-width, initial-scale=1\">\n\n <style type=\"text/css\">\n /*!\n * Bootstrap v3.3.5 (http://getbootstrap.com)\n * Copyright 2011-2015 Twitter, Inc.\n * Licensed under MIT (https://github.com/twbs/bootstrap/blob/master/LICENSE)\n */\n /*! normalize.css v3.0.3 | MIT License | github.com/necolas/normalize.css */\n html {\n font-family: sans-serif;\n -ms-text-size-adjust: 100%;\n -webkit-text-size-adjust: 100%;\n }\n body {\n margin: 0;\n }\n h1 {\n font-size: 1.7em;\n font-weight: 400;\n line-height: 1.3;\n margin: 0.68em 0;\n }\n * {\n -webkit-box-sizing: border-box;\n -moz-box-sizing: border-box;\n box-sizing: border-box;\n }\n *:before,\n *:after {\n -webkit-box-sizing: border-box;\n -moz-box-sizing: border-box;\n box-sizing: border-box;\n }\n html {\n -webkit-tap-highlight-color: rgba(0, 0, 0, 0);\n }\n body {\n font-family: \"Helvetica Neue\", Helvetica, Arial, sans-serif;\n line-height: 1.66666667;\n font-size: 13px;\n color: #333333;\n background-color: #ffffff;\n margin: 2em 1em;\n }\n p {\n margin: 0 0 10px;\n font-size: 13px;\n }\n .alert.alert-info {\n padding: 15px;\n margin-bottom: 20px;\n border: 1px solid transparent;\n background-color: #f5f5f5;\n border-color: #8b8d8f;\n color: #363636;\n margin-top: 30px;\n }\n .alert p {\n padding-left: 35px;\n }\n a {\n color: #0088ce;\n }\n\n ul {\n position: relative;\n padding-left: 51px;\n }\n p.info {\n position: relative;\n font-size: 15px;\n margin-bottom: 10px;\n }\n p.info:before, p.info:after {\n content: \"\";\n position: absolute;\n top: 9%;\n left: 0;\n }\n p.info:before {\n content: \"i\";\n left: 3px;\n width: 20px;\n height: 20px;\n font-family: serif;\n font-size: 15px;\n font-weight: bold;\n line-height: 21px;\n text-align: center;\n color: #fff;\n background: #4d5258;\n border-radius: 16px;\n }\n\n @media (min-width: 768px) {\n body {\n margin: 4em 3em;\n }\n h1 {\n font-size: 2.15em;}\n }\n\n </style>\n </head>\n <body>\n <div>\n <h1>Application is not available</h1>\n <p>The application is currently not serving requests at this endpoint. It may not have been started or is still starting.</p>\n\n <div class=\"alert alert-info\">\n <p class=\"info\">\n Possible reasons you are seeing this page:\n </p>\n <ul>\n <li>\n <strong>The host doesn't exist.</strong>\n Make sure the hostname was typed correctly and that a route matching this hostname exists.\n </li>\n <li>\n <strong>The host exists, but doesn't have a matching path.</strong>\n Check if the URL path was typed correctly and that the route was created using the desired path.\n </li>\n <li>\n <strong>Route and path matches, but all pods are down.</strong>\n Make sure that the resources exposed by this route (pods, services, deployment configs, etc) have at least one pod running.\n </li>\n </ul>\n </div>\n </div>\n </body>\n</html>\n","logger_name":"org.eclipse.che.ide.ext.machine.server.ssh.KeysInjector","thread_name":"Thread-47","level":"WARN","level_value":30000,"identity_id":"9349415e-21b8-43e9-a3dd-31079b02d61a"}
{"@timestamp":"2019-02-13T13:10:40.564+00:00","@version":1,"message":"Workspace 'osio-ci-e2e-002-preview/e2e-0213-1241-7704-tyndp' with id 'workspace6m1lyfb37kgofbnk' is stopping by user 'activity-checker'","logger_name":"org.eclipse.che.api.workspace.server.WorkspaceRuntimes","thread_name":"Annotated-scheduler-5","level":"INFO","level_value":20000}
The text was updated successfully, but these errors were encountered:
Issue problem:
Starter-us-east-2a
cluster accounts are unable to pull project files.After the IDE loads the project structure is empty, suggesting that you import files and sometimes an error with public key import pointing to a route with 503 error appears in che master logs.
This behaviour was observed on multiple accounts both on production and prod-preview.
Red Hat Che version:
version:
prod:
preview:
Reproduction Steps:
Runtime:
runtime used:
minishift version
)oc version
)The text was updated successfully, but these errors were encountered: