From 5361cbbf247e56b283065d0ed9b7bc25d48eb78a Mon Sep 17 00:00:00 2001 From: Guillaume Moutier Date: Tue, 22 Oct 2024 16:00:28 -0400 Subject: [PATCH] generic support instructions (#178) --- .../modules/ROOT/pages/02-01-getting-connected.adoc | 13 +++++-------- 1 file changed, 5 insertions(+), 8 deletions(-) diff --git a/content/modules/ROOT/pages/02-01-getting-connected.adoc b/content/modules/ROOT/pages/02-01-getting-connected.adoc index ecb4fd47..54f055da 100644 --- a/content/modules/ROOT/pages/02-01-getting-connected.adoc +++ b/content/modules/ROOT/pages/02-01-getting-connected.adoc @@ -41,15 +41,12 @@ If you got this far and saw all that, congratulations, you properly connected to We are now ready to start the {ic}. -== Getting Support during Red Hat Summit +== Getting Support -* In the room: +* If you attend in person, in the room: ** Some very kind colleagues of ours will be walking around in the room, to help and/or answer questions. ** If you run into a particular issue, call out to one of them and quietly explain what the issue is. -// ** If they are unsure or if it's likely to be a long explanation, they might ask you to "post the question in slack" instead. (see below) -// * Over Slack: -// ** We have a dedicated Slack Channel where more colleagues (who kindly agreed to stay up late) will try to answer questions. -// ** Head over to the slack channel called https://redhat.enterprise.slack.com/archives/C066EQ8LWBS[#rh1-insurance-claims-lab,window=_blank] -// ** Post a message such as `I am userX and I have an issue with exercise number 2.4` -// ** Use the https://slack.com/help/articles/115000769927-Use-threads-to-organize-discussions-[threads,window=_blank] feature in slack to then post a screenshot of a description of the issue, in-thread. +* If you attend remotely: +** The organizer will indicate the best way to ask questions, usually through the video conferencing tool. +** Depending on the setup, a Slack channel (or similar) may also be available. Please check with the organizer.