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configuring-playbook-bot-honoroit.md

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Setting up Honoroit (optional)

The playbook can install and configure Honoroit for you.

It's a bot you can use to setup your own helpdesk on matrix

See the project's documentation to learn what it does with screenshots and why it might be useful to you.

Adjusting the playbook configuration

Add the following configuration to your inventory/host_vars/matrix.DOMAIN/vars.yml file:

matrix_bot_honoroit_enabled: true

# Uncomment and adjust this part if you'd like to use a username different than the default
# matrix_bot_honoroit_login: honoroit

# Generate a strong password here. Consider generating it with `pwgen -s 64 1`
matrix_bot_honoroit_password: PASSWORD_FOR_THE_BOT

# Adjust this to your room ID
matrix_bot_honoroit_roomid: "!yourRoomID:DOMAIN"

Installing

After configuring the playbook, run the installation command again:

ansible-playbook -i inventory/hosts setup.yml --tags=setup-all,ensure-matrix-users-created,start

Notes:

  • the ensure-matrix-users-created playbook tag makes the playbook automatically create the bot's user account

  • if you change the bot password (matrix_bot_honoroit_password in your vars.yml file) subsequently, the bot user's credentials on the homeserver won't be updated automatically. If you'd like to change the bot user's password, use a tool like synapse-admin to change it, and then update matrix_bot_honoroit_password to let the bot know its new password

Usage

To use the bot, invite the @honoroit:DOMAIN to the room you specified in config, after that any matrix user can send a message to the @honoroit:DOMAIN to start a new thread in that room.

Send !ho help to the room to see the bot's help menu for additional commands.

You can also refer to the upstream documentation.