Server url is not correct

[chrisabad-zz]

I keep getting this error, and I'm not sure why. We're on a cloud-based account, so our URL looks like "https://xxxxxx.hipchat.com"

[schnej7]

You are getting this error "Server url is not correct, are you missing 'https://' ?"?

The install script tries to curl that url and check that the status is 200 to make sure it is reachable from wherever you are trying to install from. What you enter for this step should be exactly what is in the URL bar when you browse to your hipchat server.

[chrisabad-zz]

Looks like Hipchat doesn't return a 200 (at least for me). It returns a 403 Unauthorized status. I made a change in the source code and everything looks fine.

[moises-silva]

@chrisabad For cloud instances the server url should be https://api.hipchat.com/

@schnej7 The first check in the install script will return 403 (actually 302) for cloud instances. Using curl -L should allow follow the redirect, but still, the first check returns 403 anyways, so for cloud instances seems you can just skip the first check and go to the second (that one works).

It worked for me mostly, unfortunately for whatever reason one of my rooms didn't display anything at all (blank), worked on the other rooms though. Unfortunately I had to revert the changes, didn't really have time to check why that one room was displaying a blank chat page.

[schnej7]

I have seen that before, @moises-silva. I think that should be filed as a separate issue.