Impact display is incomplete

[floppy84]

When i want to see impact view i got a no adapted screen view :

[mohierf]

I am curious that you try to click on a plus sign on the tight to display a list ... I suspect very long services name :-)

[floppy84]

the service name is Pool PC-prd-https-kebjap-pool.

I don't have the same issue on old webui 👍

[mohierf]

This screen capture confirms that you have a quite old version of the Shinken Web UI ... which version did you installed ?

You should upgrade to the most recent version ... I recently published a version that you may install: https://github.com/shinken-monitoring/mod-webui/wiki

[floppy84]

The screen is a demontration of what i haved on old web ui. Please read the mail before closing it.
I made a roll back to old webui for show you that i got the issue of display on webui v2 capture 1.
Whereas i don't have it on old webui capture 2.

The first capture was made with the latest version of your webui2. (shinken install webui2)

Thanks

[mohierf]

Sorry ... I misinterpreted your comment :/P

What I was interested in is that you copied a screen capture with the new webui after having clicked on one of the plus sign in the right ... what I suspect if that there is probably a very long line in the tree view and that it makes the right pane become very large ... should you make the test please ? I do not have this behaviour on my testing environment ...

[boris-ragulin]

Hi,

I have the similar issue in the fresh installation (shinken 2.4.2 + webui 2.2.1).
Service described by business rule is not shown on this tab if its state is OK. And it's appearing here if it will change the state to NOT OK.
Perhaps the "is:impact" search query is working another way in the latest version.

[mohierf]

I do not really understand what you are meaning. Should you copy a screen capture and the corresponding configuration part to help understanding ?

[boris-ragulin]

When the service is in ok state:

When one of the hosts is down and service is in non ok state:

Config:

define host{
        use                     generic-host
    contact_groups      admins
        host_name               by1-ins-01
        address                 10.150.6.20
}

define host{
        use                     generic-host
    contact_groups      admins
        host_name               by1-ins-02
        address                 10.128.2.225
}

define service{
    use                         generic-service
    host_name                   by1-ins-02
    service_description         SomeService
    check_command               bp_rule!(by1-ins-01 & by1-ins-02)
    business_impact             5
    contacts                    admin
}

The rest of configuration is default.

[mohierf]

Does this problem still exists?

[boris-ragulin]

Yeap. The problem still persists after webui update from develop branch.
The only non-ok services are shown in the impacts tab.

The query 'is:impact' is returning the only non-ok hosts/services.
Also sometimes I see services in unknown state there (it's unknown because the parent host is down) that doesn't have business_impact setting.

[mohierf]

Ok. I will have a look at this ... but it needs quite an important effort to tests and debug this part :/, so it will take some time.