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Not getting audiocode sip logs in homer app #667

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prateek16saxena opened this issue Oct 24, 2024 Discussed in #640 · 4 comments
Open

Not getting audiocode sip logs in homer app #667

prateek16saxena opened this issue Oct 24, 2024 Discussed in #640 · 4 comments

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@prateek16saxena
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Hello Everyone ,
I have homer installed in one of my server but I am not sure if I am getting any log in file "audiocodes.log" file under Pastash.
There is no log coming under this directory.
I have below config.conf file configuration:
input {
udp {
host => 10.171.40.226
port => 514
type => syslog
}
}

filter {
app_audiocodes{
debug => true
autolocal => true
}
}

output {
stdout{}
if [rcinfo] != 'undefined' {
hep {
host => '127.0.0.1'
port => 9060
hep_id => 2222
}
}
}
################################################

Audiocodes.ini file is also updated and in place under pastash.

Could you please help me find where I am wrong and reason why I am not getting traces.

I can share any configuration if required.

PS: I am expert on sip but dont have much expertise on linux.

Thanks
Prateek

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Please star this repository to motivate the developers and to get higher priority! ⭐

@lmangani
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The audiocodes extension is pending some major redesign so you might want to wait (and star the project)

With the above stated, I'm not sure where "audiocodes.log" comes from since its not part of the configuration.

udp {
  host => 0.0.0.0
  port => 514
  type => syslog
}

The input block expects UDP syslog from the SBC on any interface. No files involved.
Make sure your traffic is coming through as step one. If you don't see syslog packets in, nothing else will work.
Also use TCP for streaming syslog is that's available or be prepared for lots of problems.

@prateek16saxena
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Hello @lmangani ,
The IP mentioned under "input block" belongs to homer server itself.
I am getting CDR files (.csv) at path : /opt/app/sip-router/var/cdr/tmp
Is there any other way where i can check if I am getting the traffic from Audicode sbc to homer server.

Also ,I have option for syslog Protocol to change it to TCP from UDP under Logging settings of Audiocode SBC.

Please suggest.

Thanks

@lmangani
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This integration is not for ingesting CDRs but rather to ingest the Audiocodes syslog events and extract signaling. We have no idea what your files might contain and as such, we cannot assist. I would suggesting reviewing the examples and understanding what the system expects before proceeding further. HOMER ingest signaling using the HEPv3 protocol.

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